At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Enterprise Role Overview:
Manages a credit servicing portfolio in a consultative manner focusing on the resolution of problems and the execution of complex loan structuring arrangements. Clients include Fortune 500 corporations and the institutional investment community, which require a high degree of skill, sensitivity and general business acumen in managing the relationship. Exercises discretion and professional judgment in determining appropriate loan structuring having significant client, regulatory, and reputation implications and risk. This position works in close association with members of the deal team to create value added loan servicing and to ensure client satisfaction. Participates in the resolution of escalated servicing issues and operational problems, leveraging resources across other Credit Services and GCIB functional areas (Portfolio Management, Agency Management, Monitoring & Compliance, and others) to ensure an integrated approach to loan servicing. Additionally, this position will participate in key committee assignments, offer subject mater expertise and provide leadership/guidance to junior associates
LOB Specific Job Description:
Customer service representative responsible for a dedicated portfolio of asset based loan facilities.
Commercial credit fulfillment, servicing, operations or lending experience.
Analytical, Conceptual Thinking
Information Seeking (goes beyond questions that are routine or required in the job)
Ability to identify and escalate risk
Accountable, Takes Ownership
Quick learner with aptitude and ability to adjust to a dynamic technological environment
Excellent communicator both oral and written
Excellent time management
Working knowledge of Microsoft Office
1st shift (United States of America)
Hours Per Week: