Quality Specialist II




Plano, TX


Position summary

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This role is responsible for testing and delivering complex software to accomplish business outcomes. The role establishes testing scope and coordinates test execution. These individuals are subject matter experts on testing practices ensuring that software is tested to meet functional, non-functional and compliance requirements. They condition and generate test data, build and execute both manual and automated test suites, record and communicate the test results, triage defects and ensure regression test suites are maintained and well designed.

• Develops detailed, comprehensive and well-structured test cases based on functional, non-functional, and compliance requirements.
• Leads test planning, usually at a team level. When part of a Scrum team, ensure stories are well refined and contain clear acceptance criteria
• Leads test case reviews and work with subject matter experts and stakeholders to ensure test coverage
• Identifies automation opportunities and develop test automation for applicable test types
• Executes test cases, including manual and automated tests, and record test results
• Designs test data and ensure data compliance requirements are met on all levels of test environments
• Uses testing tools and follow processes to complete testing on a given test environment, and perform necessary steps required to promote code base to higher level environments

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

Managerial Responsibilities:
• Diversity & Inclusion: Model an inclusive environment for employees and clients, aligned to company D&I goals.
• Manager of Process & Data: Demonstrate deep process knowledge, operational excellence and innovation through a focus on simplicity, data-based decision making and continuous improvement.
• Enterprise Advocate: Communicate enterprise decisions, purpose and results, and connect to team strategy, priorities and contributions.
• Risk Manager: Ensure proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provide inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manage expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assess talent and build bench strength for roles across the organization.
• Driver of Business Outcomes: Deliver results by effectively prioritizing, inspecting and appropriately delegating team work.

• Testing
• Data Query / Research / Analysis
• Automation
• Organization
• Communication
• Time Management
• Problem Solving
• Compliance, Internal Control and Risk
• Change Agility


1st shift (United States of America)

Hours Per Week: 


Why you should apply for a job to Merrill:

  • 4.6/5 in supportive management

  • 80% say women are treated fairly and equally to men

  • 80% would recommend this company to other women

  • 60% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • After working one year, employees can take up to 16 weeks of paid maternity, paternity, and adoption leave.

  • Life Event Services team provides resources and benefits for life events like retirement; loss of a loved one; or gender transition.

  • Employee Financial Services offers U.S. employees financial education and special access to financial products, services and expertise.