Corporate Claims Advisor

Corporate Claims Advisor - Marsh - Birmingham

Position Overview

Marsh's Corporate Claims Practice, provides value added service across all classes of claims, ensuring that our clients obtain the best possible outcomes in terms of speed, service, advice and monetary. Birmingham hub deal with Clients from London, Maidstone, Reading, Bristol, Milton Keynes, and Birmingham offices (and their satellite offices). We already have team members based in Aberdeen in our team.

What can you expect**?**

Our Claims advisors are aligned to the above Marsh offices and clients working on mixed class portfolios (MD/BI, EL/PL including disease claims, PA/Travel, and some Motor) to ensure they are able to build long lasting relationships with clients. We pride ourselves on making a difference on each and every claim. Some Clients only approach us if they need assistance in resolving issues on direct reported claims, others use us more regularly

What's in it for you**?**

A competitive starting salary plus a comprehensive benefits package to include; generous pension scheme, employee assistance programme, career mobility, employee network groups, volunteer opportunities, and a number of other programmes.

Marsh also offers a flexible benefit scheme to allow you to select benefits that are most appropriate for your lifestyle and personal circumstances. For example, these include options to buy additional days' holiday, dental, travel and personal accident insurance, together with a number of staff discounts available in the retail and leisure sectors, such as discounted gym membership.

We will count on you to:

• Negotiate with Insurers/suppliers to achieve the most beneficial, cost effective settlement for the Client

• Review and interpret policy wordings to obtain the best claims settlements for Clients

• Meet agreed standards of accuracy, service, work volumes, and other performance targets in line with bespoke Client SLA's and BSC targets

• Handle and case manage claims and contribute to the satisfactory resolution of complex and/or contentious issues

• Identify revenue opportunities where work is outside agreed service level, which Client has already paid for.

• Assist with Client claims audits and the provision of summary reports and analysis prior to renewal as directed

• Undertake specific tasks as directed by management adhering to agreed timescales

What you need to have:

• Experience of commercial/corporate claims handling in a Company or Broker environment

• Understanding of Client Insurance programmes and service plans

• Ability to organize self and manage priorities

• Competence in Microsoft Office and all relevant Marsh business applications

• Have an up to date knowledge of/and be able to apply, legal and contractual interpretations of policy wordings and other claims related issues

• Ability to deliver best practice, market leading service and solutions

• Competence in Microsoft Office and all relevant Marsh business applications

• Driven to deliver results works to timescales and delivers accurate advice and information

What makes you stand out:

• Cert CII qualified (or working towards)

About Marsh

Marsh is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh and McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity