Engagement Manager - RBB - AUS

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 29 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies NYSE: MMC. Twitter @OliverWyman.

Marsh and McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.

Visit our website for more details about Oliver Wyman: www.oliverwyman.com

Job specification

Job title:Engagement Manager

Department:Retail & Business Banking

Office/region:Sydney, Australia

Reports to:Partner

Job Overview:

Retail and Business Banking (RBB) is a global practice serving bank and non-bank financial services companies with significant retail, private and business client segments. Whether for branch banking, credit card, mortgage, small/medium enterprise or investment/brokerage businesses, Oliver Wyman has grown to become a leading player for firms in this segment.

As a result of the financial services specialization, the firm operates in a far more integrated way than most in exploiting opportunities across overlapping segments, and is especially effective in serving major global clients. RBB combines their market-specific expertise and powerful content in concentrating on two major areas of client performance: profitability and growth. We have also developed proprietary transformational processes to ensure clients achieve significant change and actually capture the benefits across large, complex businesses.

The RBB Practice works closely with leading financial institutions that serve individuals and small businesses with credit, savings, wealth management and payments offerings. The retail financial services landscape comprises a highly diverse set of players and business models. We advise universal banks, regional banks, finance companies, and specialist providers who compete across credit and wealth spectrums, utilize numerous distribution channels, and participate across the entire value chain - from customer acquisition to capital markets activities. We help our clients to develop sustainable strategic advantage and compete profitably in highly competitive environments.

Key Responsibilities:

Engagement Managers direct the day-to-day work of our consulting teams, working side-by-side with our clients. The Engagement Manager position offers excellent career and growth opportunities for talented, highly motivated professionals with notable prior experience. Engagement Managers are given the opportunity for rapid professional growth, to participate in entrepreneurial work, and to share in the success of the team. Initial responsibilities may include:

• Leading teams of consultants in complex analysis and strategic problem solving including: problem framing, the use of advanced analytical techniques, results synthesis, and identification of client implications
• Overseeing and guiding the consulting team as they develop hypotheses; manage data collection, model creation and analyses; conduct primary and secondary research; creatively tackle information limitations; and surface insights
• Supporting Partners in project execution through excellent project management including: work planning, managing work flow, upward management and coaching/developing more junior team members
• Managing client relationships and networks, presenting to senior audiences, and working day-to-day with senior and mid-level clients
• Effectively communicating issues and solutions in formal and informal settings, through written and verbal communication

Desired Skills and Qualifications:

Engagement Managers serve as the primary contact point for senior client executives and Oliver Wyman consultants staffed on client engagements. While specific responsibilities will vary based on previous experience the ideal candidate will have the following:

• Experience in project-based, team-oriented environments (5 + years)
• Track record of leading and managing teams and delivering against tight deadlines in fast paced and demanding environments
• In-depth knowledge (state of the art knowledge) of strategic topics in consumer and small business banking credit, deposits, wealth management, and payments, such as: Product strategy, design, pricing and economics: Data driven decision support: Consumer segment needs and strategies; Channel management: Organizational design and post-merger integration; Retail financial services risk management; Private equity due diligence; Banking market landscape, financial reporting and regulation; Exposure to corporate organic and inorganic growth initiatives
• Ability to apply depth of content knowledge for thought leadership in project execution
• Outstanding communication skills; comfort in presenting to senior executives, both internally and among clients
• Ability to leverage sophisticated economic analyses to conduct primary research, define trends, draw conclusions and present recommendations
• Collaborate with Partners to produce client deliverables
• Develop intellectual capital to support business development activities
• Undergraduate or advanced degree from a top academic institution
• Willingness to travel

How to Apply

Please send CV and cover letter to: APR: [email protected]