Lead Product Owner (LOB)

Lead Product Owner - London

What can you expect:

• Based from our London office, you will be responsible for three key components - 1.Being a Product Owner (likely 50%-60% of the time) and leading by example with their interactions with Global Technology / Digital, 2.Collaborate with Product Category Leaders and LOB Senior team and make a substantial contribution to the development of our integrated vision and strategy for strategic applications and 3.Lead a team of Product Owners / Analysts both technically (standards, Agile ways of working and problem solving) and people leadership (people development, recruitment, performance management)

• As a Lead Product Owner whilst showcasing your strengths in your first few months you will also be upskilled in Mercer's processes by peers and management

What is in it for you:

• Long term opportunity to grow and develop within the role and the company

• Benefits include Pension, Life and health cover, private medical, flexible benefits

• Discretionary bonus

• 25 days holiday

• Flexible working

We will count on you to:

• Work with Product Category leaders globally to help define the vision and roadmap for strategic software applications, to support the relevant LOB propositions for Mercer

• Understand the trends in the marketplace (both technology and employee benefits industry) and how this should influence the vision and roadmap

• Support the development of business cases for investment in new features / functionality by product category including supporting the estimation and Cap Ex approval process

• Define and oversee delivery of applications development roadmaps and full product lifecycle for strategic product within the LOB (product may vary based on demand)

• To determine relative priorities within the backlog by product and release, own and communicates Product Roadmaps

• Input into strategic discussions on applications - understand the wider systems and how process efficiencies can be made

• Be the Product Owner (Agile Scrum) for new features, working with the business to understand business value, capturing functional and performance requirements

• Define personas, user journey expectations and define specific measurable results

• Provide documentation, training, demo's and roll out of new features for business outcomes, communicate timings of each release to the business and support the release process

• To support resolution of priority conflicts within the product roadmaps across applications to deliver E2E solutions, based on business value, technical debt and technical enabling features, within the backlog to deliver required business outcomes

• Support the Chair of the LOB Product Council to provide governance and oversight across Technology & Business for the development of the products

• New ideas and in-flight development projects (understand leading KPI indicators on success of product developments)

• Where appropriate chair Product Development Groups - ensure adequate oversight / control of development activities and ensuring that Mercer is able to maximise value from development investment

• Support Product Category Leaders / Product Managers with KPI's both defining and regular reporting to help prove delivery of business value

• Where appropriate, lead the team of Product Owners / Analysts for the relevant product set

• Be responsible for people related matter such as recruitment, performance management, people development and regular 121s

• Partner and build effective relationships within Mercer O&T, Digital / Technology teams and business leaders, to deliver roadmaps and benefits realisation from our investments

• Educate, where needed, local leadership and business teams on Agile development methodologies, prioritisation techniques and delivering business value from software development

• Provide coaching and mentoring to other Product Owners globally across Mercer

What you need to have:

• Strong software development experience essential

• Agile, team development and business prioritisation

• Strong communication skills

• Ability to gauge the detail of a problem, look above the detail to coming to a solution

• Commercially aware - sense of the market

What makes you stand out:

• Strong communication and organisational skills and commercial awareness

• Demonstrable commercial strength and ability to assess business cases

• Education to degree level

**MERCER**

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh & McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit https://www.me.mercer.com/. Follow Mercer on Twitter @Mercer.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients regardless of their gender expression or identity, marital or civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs. We are proud of our inclusive culture where everyone feels empowered to bring their whole selves to work and thrive. Learn more about our foundational values, mission and vision for the future by reviewing our Greater Good Policy.