Microsoft Lifecycle Engineer

Microsoft Lifecycle Engineer - Witham, Exeter, London or any of our UK based locations - remote/flexible working available

What can you expect:

• Marsh & McLennan Companies Corporate serves as an internal business function providing infrastructure and operational services to our family of companies

• Marsh is a global leader in insurance broking and risk management and you will be based in one of our UK locations - you will initially work remotely and post Covid-19 flexible working is welcomed

• Through a shared vision and best practices, we provide efficient and sustainable solutions to meet internal customer business needs

• You will be responsible for the Microsoft lifecycle strategy, development of test scripts in collaboration with application owners, liaising with core application owners and ensuring that MMC are always current with operating systems and version of Office

• MMC have a strong desire to move lifecycle management from project tasks to standard operational tasks

• Troubleshooting failed deployments and working with other Engineering teams to ensure upgrades and lifecycle management are as smooth as our patching process

• This is an exciting time to join this great team and you will be given the opportunity long term to progress within your role and the company

What will you be rewarded with:

• Comprehensive benefits programs including: excellent pension contributions, life and private health/medical insurance, volunteer opportunities and other programmes

• 26 days holiday with the option to buy or sell up to 5 days per year

• Joining a truly global organisation that can offer excellent ongoing career development opportunities

• Flexible/remote working available

We will rely on you to:

• Become a true SME in Microsoft operating system, Office new features and updates

• Develop operating systems and Office lifecycle roadmaps and policies

• Ensure MMC are always current and that deployments of operating system and Office Feature releases are managed in the same way as patching

• Creation of Windows Builds and Office packages and updates

• Define and manage processes to ensure smooth migrations and upgrades - responsible for Windows device client lifecycle strategy and certification of new models

• Form strong vendor relationships to stay ahead of new trends and changes in technology

• Define methods for communications to keep business units, core application owners and colleagues informed of changes and upgrades, whilst promoting new features to all stakeholders

• Test core applications against new releases, liaise with core application owners, support business testing strategy whilst moving upgrades towards patching model

• Ensure maximum quality is delivered with each new OS or Office upgrade - continually asses MMC methods against industry best practice and drive towards excellence

• Utilise tools that are available to ensure quality is maintained through the lifecycle

• Work with Service Management teams to look for opportunities to improve build processes

• Form strong relationships with all Engineering teams - produce release notes for all operating systems and office upgrades, and define and maintain hardware standards

What you need to have:

• Strong experience in a complimentary role for a large scale organisation

• Excellent analysis skills and the ability to develop processes and methodologies.

• Experience performing analysis on trends and recommendation on reductions and improvements

• Advanced levels using Windows client OS engineering, the creation of custom Windows client OS builds used for mass deployment in a complex, multilingual global enterprise

• Strong in Windows automation tools such as VBScript & PowerShell

• High level of proficiency in OS build and deployment tools such as MDT & Config Manager OSD Task Sequences

What makes you stand out:

• Ability to take ownership of tech and champion new tech

• Have excellent knowledge of the tech world outside of MMC - news, forums

• Being aware of new tech processes

• Ability to have effective challenging conversations with senior stakeholders successfully

• Degree - BS Computer Science, Engineering

• Excellent organisational & documentation skills

• Ability to communicate well with technical & non-technical stakeholders

MARSH & MCLENNAN

Marsh & McLennan(NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching$17 billion,Marsh & McLennanhelps clients navigate an increasingly dynamic and complex environment through four market-leading businesses.Marshadvises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions.Guy Carpenterdevelops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities.Mercerdelivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce.Oliver Wymanserves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visitmmc.com, follow us onLinkedInand Twitter@mmc_globalor subscribe toBRINK.

Marsh and McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.