Senior Workplace Savings Consultant

What we do and who we are

The Darwin Workplace Consulting team provides DC pension consulting services and Darwin Pension Consultancy to a range of clients, the majority of which use Darwin, our SaaS (that's software as a service) platform for global benefits management, auto-enrolment and employee engagement.

The Role

We are looking for an experienced Senior Workplace Savings Consultant to proactively manage a bank some of our largest pension clients in a professional and compliant manner and maximising the business opportunities including oversight of the client's pension scheme managed via Darwin. The role will be carried out by the application of agreed processes and procedures whilst at all times adhering to the principles of Treating Customers Fairly (TCF).

The senior consultant will also get involved in additional duties such as

• Project Management oversight of business wide projects

• Peer review and development support for workplace savings consultants

• Contribute to thought leadership

• Support new business sales

• Support the Head of DC Workplace Savings Consultancy

What can you expect:

The applicant will work with leading companies in the UK and provide pension / wider workplace savings and Darwin consultancy services to their allocated clients including governance, market reviews, newsletters and communications, technical updates and auto-enrolment support. Generating additional revenue in line with annual targets, including negotiating contract renewal fees and one off project work together with a number of cross selling opportunities for other parts of MMB and the MMC group companies. There will be an element of supporting the new business sales teams for example attending new business pitches and completing RFPs.

We will rely on you to:

• Provide clients with pension consulting services in line with the client's service schedule

• Be seen as a trusted adviser to your clients

• Support clients use of the AE module on Darwin

• Provide Darwin pension consultancy services, scoping and managing Darwin related projects

• Meet your client retention target, ensuring clients remain profitable and create efficiencies

• Be familiar in a reasonable period of time with the wider MMB Workplace proposition and therefore be able identify opportunities to cross-sell thus delivering for the whole firm.

• Adherence to MMB processes & procedures

• Know your targets for the year as well as your pipeline and have an evolving plan as to how you will achieve your goal

• Meet all reasonable client and internal deadlines

• Meet all agreed communication protocols

• Accuracy in all aspects of work and record keeping

• Meet compliance standards

• Support with the development of Workplace Saving Consultants/Associates

What's in it for you?

The chance to operate and network within a large global organisation that is incredibly passionate about how it works and cares for their clients across the world.

• Develop your skill set working with a global benefits platform integrated into the DC consultancy proposition

• Comprehensive benefits program including: excellent pension contributions, private health insurance, tuition assistance, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs

• 25 days holiday with the option to buy or sell up to 5 days per year

What you need to have:

• At least 4 years relevant experience in client facing DC pension consulting role

• CII or equivalent level 4 qualification

• Exceptional communication skills

• Demonstrable influencing skills

• Good interpersonal skills

• Exceptional organisational skills

• Commerciality

• Good time-management skills

• Exceptional written skills

• Presentation skills

• Account management skills

• Target driven

• Self-motivated and team player

• Being flexible to meet the needs of the team

What makes you stand out:

• Experience of using an employee benefit platform or Auto-enrolment software

• Wider employee benefits and financial wellbeing experience.

• Previous experience of wining new clients

MERCER

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh & McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit https://www.me.mercer.com/. Follow Mercer on Twitter @Mercer.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients regardless of their gender expression or identity, marital or civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs. We are proud of our inclusive culture where everyone feels empowered to bring their whole selves to work and thrive. Learn more about our foundational values, mission and vision for the future by reviewing our Greater Good Policy.