Voluntary Benefits Analyst

Job Description For Posting

BRIEF DESCRIPTION

The primary role of the Voluntary Benefits Analyst is to support Producers, Client Teams, and Clients by providing analysis and evaluation of products and carriers to support overall business objectives. Analyze demographics and existing benefits of prospective clients to prepare strategic voluntary benefits offerings. Correspond with insurance carriers daily to obtain plan details and product enhancements to clarify and streamline the product comparison. Prepare and present client-ready presentations used to deliver our recommended insurance carrier, supplemental health products, and voluntary benefits strategy.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited, to the following:

• Determine financial viability of client opportunities through evaluation of key data elements;

• Analyze existing benefit offerings and employee demographics to determine best voluntary benefit strategy;

• Contact carriers to obtain plan information, rates, and underwriting policies;

• Examine documents and create carrier and product comparisons;

• Manage clients' benefits marketing process: data acquisition, RFP preparation, vendor question resolution, proposal review and analysis, exhibits, and client presentation preparation;

• Research and remain updated on voluntary benefit products and legislation;

• Perform competitive analysis within Voluntary Benefits vendors in order to support client needs and preferences;

• Maintain strong relationships with carrier contacts;

• Negotiate underwriting concessions;

• Manage renewal validation, analysis and negotiation;

• Attend client meetings and provide product support;

• Answer client and internal questions regarding product provisions and rules;

• Review communications and plan documentation to ensure accuracy;

• Update and manage commission information;

• Assist with various tasks when needed, including but not limited to: driving communication strategy and determining appropriate billing process;

• Document and organize file activity.

• Conduct and lead client meetings during underwriting phase

• Developing client-facing sales and marketing materials using market and industry knowledge

• Delivering consultative guidance to executives and senior leadership regarding their voluntary benefits strategy and benefits strategy as a whole

• Negotiate with carrier partners on the client's behalf

• Operate as a subject matter expert in the voluntary benefit programs

• Support implementation and open enrollment communication efforts alongside the assigned Client Service Manager

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor's Degree in Finance, Business or preferred and/or equivalent work experience required

• Minimum two years of experience in the Voluntary Benefits field, underwriting or risk management

• Life, Health & Accident license desired; must pass and maintain license upon hire

• Intermediate to advanced working knowledge of MS Excel is preferred (i.e. ability to perform pivot tables).

• Underwriting experience in Benefits Brokerage/Consulting/Insurance and Voluntary Benefits industry preferred.

KNOWLEDGE, SKILLS AND ABILITIES

• Proven ability to support multiple projects simultaneously with attention to detail and process

• Ability to show initiative, good judgment, and resourcefulness

• Ability to work well independently and as a team member and effectively interact with multiple levels and departments within the organization

• Excellent verbal and written communication skills

• Intermediate knowledge of MS Office Suite (Word, Excel, Access, Outlook) required

• Excellent leadership and communication skills

• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

• Strong organizational, analytical skills and attention to detail;

• Excellent troubleshooting, decision making and problem solving skills;

• Ability to multitask and successfully operate in a fast-paced work environment;

• Ability to prioritize projects and meet deadlines;

• Ability to follow through on and successfully execute tasks while adhering to specified quality standards;

• Demonstrated ability to provide superior customer service and maintain positive relationships with client contacts;

• Ability to remain flexible in certain situations surrounding client's needs

• Proficiency in use of PC such as keyboard skills and electronic folder/file organization and management;

• Strong self starter and fast learner including aptitude for learning internal systems, applications and internal work flow of the department;

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is:

  • Frequently required to sit; speak or hear; use hands to finger, handle, feel objects, and reach with hands and arms;

  • Occasionally required to stand and walk;

  • Extensive use of computer and keyboard and viewing of computer screen is required;

  • Specific vision abilities required by this job include vision, and ability to adjust focus.

• Other working conditions are normal for an office environment.

WORK LOCATION

• Work is typically performed either from a remote work location or on site at Trion's Conshohocken offices, or at various customer/Trion locations as required.

• Must be able to work additional hours during peak periods.

• Client Travel 10%

This positions is not available to work remotely from Colorado.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.