We are seeking a highly skilled and experienced Developer Relations / AI Solutions Engineer to join our product team at Moody's Analytics. This role is critical in enabling internal teams to effectively adopt and adapt AI solutions across various business domains. The ideal candidate will be hands-on, possess excellent technical and communication skills, and have a strong track record of working collaboratively with cross-functional teams. This role will work closely with the Product Manager and AI Engineers within the Central team, as well as support other divisions' data scientists and engineers.
Serve as a technical expert and advisor to internal stakeholders, providing guidance on the adoption and integration of AI solutions within their respective domains.
Collaborate closely with the Product Manager to understand the AI product roadmap and help translate strategic goals into actionable plans for internal teams.
Develop and maintain comprehensive documentation, including user guides, API references, and tutorials, ensuring that stakeholders have the necessary resources to effectively utilize AI solutions.
Design and deliver training programs to educate internal teams on the capabilities and usage of AI applications, fostering a culture of continuous learning and innovation.
Assist in the triage, prioritization, and development of use cases for AI solutions, working closely with stakeholders to identify and address their specific needs.
Provide ongoing technical support to internal data scientists and engineers, troubleshooting and resolving issues as they arise.
Act as a liaison between the product team and other divisions within Moody's, fostering collaboration and knowledge sharing across teams.
Stay current on industry trends and advancements in AI and machine learning, leveraging this knowledge to drive innovation and best practices within the organization.
Bachelor's degree in computer science, Engineering, or related field; advanced degree preferred.
A minimum of 3 years of experience in a developer relations, “API evangelist”, solutions engineering, or technical consulting role, preferably in the AI/ML domain.
Strong hands-on experience with AI/ML technologies and frameworks, with a deep understanding of their practical applications and limitations.
Excellent communication and interpersonal skills, with the ability to effectively present complex technical concepts to both technical and non-technical audiences.
Demonstrated success in developing and delivering technical training programs and documentation.
Proven experience working collaboratively with cross-functional teams, including product management, data scientists, and engineers.
Ability to navigate and thrive in a fast-paced, rapidly changing corporate environment.
Strong problem-solving skills and a customer-centric mindset.
In the Central Product Group, we foster a collaborative approach to strategy and marketing to serve our customers. Our culture and approach is anchored in iterative and innovative learning and delivery, that puts the customer at the center of everything we do. We’re here to identify new market opportunities, create a company-wide marketing strategy, and drive best practice, consistency and a coordinated approach to product strategy. Our team is made up of dedicated individuals such as marketing and business development experts, product owners and business founders, brand strategists and event professionals. We work hard to build a culture of innovation that encourages experimentation and an open mindset to problem solving.
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.
For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.
This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.
Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement.
Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.
Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.
At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity
For US-based roles only: the anticipated hiring base salary range for this position is $129,200 to $187,400 depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.
Maternity leave coaching
On-ramping/Off-ramping parental leave
Backup child care
Child care subsidies
Unconscious bias training
Remote work policy
Short term disability
Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. Our data, analytical solutions and insights help decision-makers identify opportunities and manage the risks of doing business with others. We believe that greater transparency, more informed decisions, and fair access to information open the door to shared progress. With over 14,000 employees in more than 40 countries, Moody’s combines international presence with local expertise and over a century of experience in financial markets.