AVP - Process Management




London, United Kingdom


Position summary

CSS is building out its Process Management function and is looking for Assistant Vice President - Process Managers to join the SVP-Process Management and partner with the various CSS functions and process owners.

The successful candidates will assist the SVP-Process Management in establishing and embedding a process management mindset within CSS, with frequent interactions with CSS senior management, as well as CSS teams more broadly. Specific responsibilities include:

  • Identify and document CSS core end-to-end processes

  • Develop and establish process metrics that reflect customer/ constituent requirements (internal and external). Design visual control boards. Establish performance baselines and process to monitor.

  • Partner with process owners to evaluate current processes and identify, prioritize, and implement process improvements. This can include, among others, improving cycle time, eliminating waste, reducing errors, simplifying complexity and improving customer satisfaction.

  • Work in Agile pods to define business process requirements for technology solutions, identifying with process owners and product owners any opportunities to enhance and re-develop technology solution

  • Support CSS Risk Management and process owners ensuring processes are compliant with regulatory obligations, and standards, and identifying and mitigating risks associated with processes (including FMEAs).

  • Education: Bachelors or Equivalent required

  • 5+ years’ of proven experience in roles focused on facilitating process improvement and/or change management initiatives

  • Minimum Green Belt certification in Lean Six Sigma. Experience in Agile principles.

  • Excellent problem-solving, analytical, data driven decision-making and critical thinking skills

  • Ability to influence projects without authority

  • Must possess strong organizational and time management skills with ability to effectively handle multiple, concurrent assignments and activities.

  • Excellent written, verbal, and interpersonal communication, including the ability to collaborate and engage others in a courteous and thoughtful manner

  • Strong technical skills across various software tools (https://e.g Power Query, Excel, QI Macros, Mini Tab, Lucidchart, Visio, Power Point, Power BI)

  • Experience in rating agencies or credit risk is a plus.

Credit Strategy and Standards (CCS) provides thought leadership for analytics, research, and market engagement, and drives consistency and quality of output across regions and rating groups. It also leads the development and maintenance of models and methodologies and develops standards and rules to guide ratings and research activities. It comprises several functions: the Methodology and Model Development Group ("MMDG"); the Methodology Review Group ("MRG"); the Ratings and Process Oversight Group ("RPO"); and Strategy & Research ("S&R").

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

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