initiatives are directly tied to firm-wide objectives and will involve regular exposure to senior and executive leaders around the business and technology enhancements. As an AVP-Process Management, you will receive high-quality mentorship and guidance from senior experts on the team.
Evaluate and identify improvements to existing processes within R&R
Define and map existing processes across the organization globally and measure baseline performance
Apply Design Thinking and Lean Six Sigma tools and techniques to identify critical-to-quality requirements, analyze root causes for inefficiencies and waste, and recommend solutions to improve or redesign organizational process performance
Assess risks associated with current and proposed processes against business objectives and ensure solutions align with the risk appetite and risk management framework, design appropriate controls
Design, sequence and prioritize process improvements in partnership with senior management that streamline workflows, reduce cycle times, and improve quality and customer satisfaction. This includes estimating expected benefits, and establishing KPIs and targets.
Contribute to the execution of these improvements across multi-year periods. Monitor and report on the progress of process improvement initiatives, and adjust plans as needed to ensure successful implementation.
Facilitate and participate in process improvement discussions with Technology teams, Credit Strategy & Standards groups, Operational groups, control functions, accounting specialists and analysts whilst representing R&R process transformation objectives
Ensure continuous improvement and methodical process oversight following implementation of process changes
Set up and maintain process documentation, including standard operating procedures, training programs, risks and controls self-assessments
Work in Agile pods to define business process requirements for technology solutions, identifying with Product Owners any opportunities to enhance and re-develop technology solution
Key role in related change-management plans as appropriate for process and technology enhancements
Create and contribute to training, communication plans and champion roll-out plans for key process and technology enhancements in partnership with senior leaders, change champions, Professional Development & Training, and the People teams to help colleagues understand and adopt new processes and procedures
Partner with management to further integrate Design Thinking, Lean Six Sigma and Agile management approaches and behaviors that develops and embeds a culture of continuous process improvement
Collaborate closely with other process teams to ensure consistency of approach and share standard processes
3+ years’ of proven experience in roles focused on driving medium to large-scale process improvement, transformation, and organizational change initiatives, preferably within digital or technology transformation initiatives
Minimum Green Belt certification in Lean Six Sigma
Proficient in process tools like Lucidchart and/or Visio
Proficient in Agile methodologies
Experience synthesizing customer and/or user views into critical requirements that were successfully embedded in process flows or digital applications
Highly proficient communication skills to simplify complex themes and present recommendations to leadership
Ability to influence, navigate ambiguity and drive consensus to achieve objectives
The Ratings Process and Data team drives data and process design and change management for scalable digitization across critical business initiatives including workflows, analytics and ESG services.
The group works collectively with stakeholders in other lines of business, Product Management, User Experience designers, developers, control functions and others to document current state processes, define critical requirements for improvement, identify and map required data elements and lead simplification initiatives. The group works in an Agile, product-centric operating model that delivers digital solutions and incremental improvements to process, data, and user tools.
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@https://moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.
For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.
This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.
Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.
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At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at https://moodys.com/diversity
For US-based roles only: the anticipated hiring base salary range for this position is $113,800 to $187,400, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.