Sr. Product Manager

The Associate Director of Product Strategy will be part of our Digital Insights Gateway Team within Moody’s Analytics, reporting to the Director of Product Strategy for the Gateway Customer Experience. Project Gateway is a Digital Insights initiative to make Moodys.com the front door to all Moody’s initiatives and access point to all Moody’s product applications. The Associate Director of Product Strategy will be responsible for ensuring successful development of the Gateway customer experience to provide Moody’s customers with a single-entry point for all product applications.

Role/Responsibilities:

• Lead single sign on initiatives for project gateway by working with both central and product technology teams to implement multi-product authentication.

• Develop user story requirements, design, implementation, and deployment details to drive single sign on customer experience implementation.

• Contribute to the customer experience roadmap and prioritizations.

• Coordinate with internal and external customers around product review and feedback.

• Conduct qualitative assessments and solution validation for all product features and functionality.

• Assist in creating and maintaining prototypes / wireframes for product features and functionality as needed.

• Evaluate innovations/trends and technology platforms and identify product partnership and collaboration opportunities to accelerate product development.

• Proactively and continuously monitor product dashboards and analytics tools, identifying and rectifying friction points that improve customer experience and make positive business impacts.

• 7+ years’ experience

• Undergraduate / bachelor’s degree required in a business-related discipline. MBA/Post graduate qualification desired

• Experience using personas and client feedback to inform product development

• Strong grasp of agile methodologies

• Ability to lead and manage cross functional working groups

• Experience in leading projects end to end

• Strong understanding of global capital/credit markets

• Strong analytical and critical thinking skills

• Excellent presentation and public speaking skills

• Experience or knowledge of product management, marketing, strategic planning, or product development required

Digital Insights OU

Must be fully vaccinated for COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination on start date, as determined by Moody’s.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

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Moody's (NYSE: MCO) is a global integrated risk assessment firm that empowers organizations to make better decisions. Our data, analytical solutions and insights help decision-makers identify opportunities and manage the risks of doing business with others. We believe that greater transparency, more informed decisions, and fair access to information open the door to shared progress. With over 11,000 employees in more than 40 countries, Moody's combines international presence with local expertise and over a century of experience in financial markets. Learn more at moodys.com.

At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity

Moody’s Analytics provides financial intelligence and analytical tools supporting our clients’ growth, efficiency and risk management objectives. The combination of our unparalleled expertise in risk, expansive information resources, and innovative application of technology, helps today’s business leaders confidently navigate an evolving marketplace.