Intern - Year Round (Community Programs)

YOUR LIFE'S MISSION: POSSIBLE

You have goals, dreams, hobbies and things you’re passionate about.

What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.

Don’t take our word for it.

• Military Times 2022 Best for Vets Employers
• Yello and WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Fortune Best Place to Work for Financial and Insurance Services
• Computerworld® Best Places to Work in IT
• Ripplematch Campus Forward Award – Excellence in Early Career Hiring

Basic Purpose

As a purpose driven not-for-profit credit union, Navy Federal recognizes the value of providing ways for our employees to engage in causes that matter most to them and contribute to their communities. And, increasingly, consumers expect companies they buy products and services from to support causes of importance. Because of this, Navy Federal is committed to keeping the momentum by cultivating opportunities for employees to give back together.

The assigned intern would assist with the operations and coordination of various Volunteer programs and serve as boots on the ground support for volunteer events. This role would require strong organizational skills with the ability to think strategically and execute tactically, work collaboratively with a variety of partners across the organization and communicate effectively.  

In addition, the assigned intern would serve as the key project coordinator for the implementation and administration of the software system(s) used to support the administration of programs.  

****A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the “Attach Cover Letter" button during your application.

Responsibilities

•    Provide support to assigned department; may work on small projects or portions of larger projects
•    Support business strategy and initiatives within the business unit and/or across the organization
•    Event coordination and support (in person and virtual) to include:
     •    Volunteer Appreciation Week
     •    Volunteer events across the enterprise
     •    Corporate campaigns & DIB observances with employee activation
     •    Lunch & Learns
•    Manage operational components of Volunteer programs and events to include:
     •    Schedule meetings
     •    Shipping supplies to stakeholders
     •    Documentation of meeting minutes
     •    Coordination and support of volunteer events
     •    Operational tools such as inboxes and calendars
     •    Creative production of presentations
     •    Operating procedures and playbooks
•    Assist and collaborate with various levels of staff to accomplish tasks/assignments
•    Perform research and analysis; may include quantitative and/or qualitative analysis
•    Maintain professionalism in all interactions, placing member service as priority
•    Provide comprehensive day-to-day operational support
•    Provide support in functional areas of the credit union
•    May provide direct member service in high volume situations
•    Process and update data in automated systems; may generate and analyze reports
•    Produce monthly, quarterly and annual reports on corporate social responsibility outputs such as volunteer
     hours and philanthropic giving
•    Perform other duties as assigned

Qualifications 

•    Must be pursuing a degree from an accredited college/university
•    Effective interpersonal, verbal, and written communication skills
•    Effective research, analytical, and problem-solving skills
•    Effective skill maintaining accuracy with attention to detail and meeting deadlines
•    Ability to exercise initiative and good judgment to make sound decisions
•    Ability to adapt to new technologies
•    Ability to provide exceptional customer service
•    Effective word processing and spreadsheet software skills
•    Effective organizational, planning and time management skills
•    Ability to work independently and in a team environment

Hours: Monday – Friday, 20-40 hours/week, Flexible for classes

Location: 141 Security Drive, Winchester, VA 22602 

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

Salary Range: [$15.90 - $27.40 hourly]

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. Within this range, pay will be determined based on factors such as individual qualifications, location, and market position.

Posting End Date: [05/31/23]

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume.

#LI-Hybrid

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

Disclaimer

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.