Member Service Representative (Part-Time) - Camp Walker

Navy Federal Credit Union

4.8

(226)

United States

Why you should apply for a job to Navy Federal Credit Union:

  • Ranked as one of the Best Companies for Women in 2023
  • 4.8/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 96% say women are treated fairly and equally to men
  • 96% would recommend this company to other women
  • 96% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Professional development and training opportunities to help employees grow in their careers and the life they want to lead
  • Best-in-class benefits with generous vacation, paid maternity/paternity leave, retirement plans, tuition reimbursement, discounts and more
  • Unique culture where team members are passionate about the mission which creates clarity, alignment and purpose
  • #17648-OTHLOC-300000025811557

    Position summary

    Navy Federal's products and services

    • Ensure cash and other negotiable instruments are handled properly

    • Identify opportunities to cross service products and increase product penetration

    • Perform platform banking functions

    • Assist level I team members

    • Understand and comply with federal and other regulations relating to financial products and services

    • May assist with Branch Office vault opening, closing and balancing procedures

    • May serve as a Branch Office and/or ATM vault custodian

    • Perform other duties as assigned

    Qualifications

    • Ability to work independently and in a team environment

    • Working knowledge of savings and checking products, accounts and services

    • May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

    • Effective active listening skills to accurately respond to inquiries and account requests

    • Effective organizational, planning and time management skills

    • Effective research, analytical, and problem solving skills

    • Effective skill building effective relationships through rapport, trust, diplomacy and tact

    • Effective skill exercising initiative and using good judgment to make sound decisions

    • Effective skill maintaining composure in a high production and changing environment

    • Effective skill navigating multiple screens and PC applications and adapting to new technologies

    • Effective skill performing mathematical calculations and working accurately with numbers

    • Effective verbal and written communication skills

    Desired Qualifications

    • Experience in member/customer service preferably in a call center, retail banking or financial institution

    • Experience in working in a credit union environment

    Hours: Available Monday - Saturday, hours based on business needs.
    Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

    Location: Hub & Spoke branches: Camp Walker, Building 338, Daegu, Korea | Camp Carroll, Building S-203, Gyeongbuk, Korea

    Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

    *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at [email protected].

    About Us
    You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

    • Military Times 2022 Best for Vets Employers

    • WayUp Top 100 Internship Programs

    • Forbes® 2022 The Best Employers for New Grads

    • Fortune Best Workplaces for Women

    • Fortune 100 Best Companies to Work For®

    • Computerworld® Best Places to Work in IT

    • Ripplematch Campus Forward Award - Excellence in Early Career Hiring

    • Fortune Best Place to Work for Financial and Insurance Services

    Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

    Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

    Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

    Why you should apply for a job to Navy Federal Credit Union:

  • Ranked as one of the Best Companies for Women in 2023
  • 4.8/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 96% say women are treated fairly and equally to men
  • 96% would recommend this company to other women
  • 96% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Professional development and training opportunities to help employees grow in their careers and the life they want to lead
  • Best-in-class benefits with generous vacation, paid maternity/paternity leave, retirement plans, tuition reimbursement, discounts and more
  • Unique culture where team members are passionate about the mission which creates clarity, alignment and purpose