Summer Associate Internship (Product Manager)

Navy Federal Credit Union



Vienna, VA


Position summary


Savings Products Division (SPD) is focused on creating an exceptional deposit product suite & tool kit to enable our membership to meet their savings and financial goals throughout their financial journey.  As a team, we drive forward the product strategy, pricing and servicing of members checking, savings, money market, certificate, and IRA products. 

Navy Federal Membership is growing rapidly, and the financial industry is ripe for deposit innovation.  Savings and deposit products are something that most consumers interact with daily, and our membership is no different.  SPD is continuously evolving to maximize engagement from members and team members, taking advantage of data insights, improving processes, and enhancing system capabilities to ensure an optimal member experience. 

The Summer Associate Intern will report to leadership at our Vienna, VA or Pensacola, FL campus. Responsibilities will include analyzing business needs to develop and implement solutions in both systems and processes to provide enhanced capabilities. Areas of focus will include involvement in cross-organizational task groups concerning new systems or products as well as developing, recommending, and documenting enhancements to workflows to streamline processes. It will be essential for the team member in this position be a quick learner with analytical thinking skills to understand the evolving product strategy and competitive landscape to be able to suggest product, system, and/or process enhancements to propel the strategic vision forward.

This role will be a member of the Strategic and Operational Analysis (SOA) group - a diverse group of analysts looking to enable and support members overall financial well-being.  The SOA team has a wealth of expertise in Project and Program Management, Business Intelligence, Workforce Analytics, Product Strategy, Business Systems, and Process Improvement. We apply these skills daily as we represent Savings Products on initiatives, plan and execute on strategy, and support executive leadership in the execution of the strategic direction and roadmap. A resourceful, curious problem solver is highly desired.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later. 


  • Participate in cross-organizational task groups concerning new automated systems, products and/or services 
  • Work with project teams to plan, coordinate and rollout software 
  • Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives
  • Develop and present findings from analysis and research to all levels of management
  • Become integrated into and participate in the day-to-day strategy, analysis, and operations of the team 


  • Currently pursuing a Bachelor’s Degree in Business Administration, Management Information Systems, or a related field.
  • Effective skills identifying and analyzing business requirements and recommending solutions  
  • Experience in problem resolution including determining scope of issue, root cause, and creating well thought out recommendations
  • Experience in managing multiple priorities independently and/or in a team environment to achieve goals
  • Familiarity with Change Management and Agile Methodology
  • Good communication and presentation skills
  • Strong strategic, critical, and analytical thinking skills
  • Knowledge of financial services/payments 

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Hours: Monday – Friday 8:00AM - 4:30PM

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

• Military Times 2022 Best for Vets Employers

• WayUp Top 100 Internship Programs

• Forbes® 2022 The Best Employers for New Grads

• Fortune Best Workplaces for Women

• Fortune 100 Best Companies to Work For®

• Computerworld® Best Places to Work in IT

• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

• Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Why you should apply for a job to Navy Federal Credit Union:

  • Ranked as one of the Best Companies for Women in 2022

  • 4.8/5 in supportive management

  • 96% say women are treated fairly and equally to men

  • 96% would recommend this company to other women

  • 96% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Professional development and training opportunities to help employees grow in their careers and the life they want to lead

  • Best-in-class benefits with generous vacation, paid maternity/paternity leave, retirement plans, tuition reimbursement, discounts and more

  • Unique culture where team members are passionate about the mission which creates clarity, alignment and purpose