Summer Associate Internships (Payment Strategist - Digital Payments)

Navy Federal Credit Union



Vienna, VA


Position summary


Within Navy Federal, the Savings & Membership Department (SMD) drives the identification of new and innovative ways to inspire and enable a better financial future for our members by focusing on their Lifetime Journey, Money Management, and Money Movement. Digital Payments is a division of SMD that is tasked to shape products providing personalized, scalable, and secure Money Movement experiences that continuously exceed members' evolving payment expectations.

The Summer Associate will join the Digital Payments Product Strategy and Portfolio team which works to develop and execute strategic forecasts, action plans, department policies, standards, and processes centered around Payment solutions. As a member of this team, the associate will work with current strategists, as well as internal and external stakeholders, to ingest and analyze information to influence our portfolio of current and future products Navy Federal provides to its members, including ACH, Wires, Zelle, Faster Payments, and more. Be a part of shaping the future of payment products that you, and many others you know, will use today, tomorrow, and years to come!

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.


  • Assess the competitive landscape of competitor products and services including potential disruptive technologies
  • Evaluate and improve the team's best processes to pace or lead the greater marketplace
  • Collaborate with multiple stakeholders across the organization to build new relationships as well as influence new behaviors
  • Develop recommendations for strategic initiatives or products for the Digital Payments space based on research, findings, data, and other empirical evidence
  • Develop high-level roadmaps and/or detailed action plans as applicable
  • Develop and present proposal on findings from analysis and research to management up to and including senior executives
  • Become integrated into and participate in the day-to-day strategy, analysis, and operations of the team


  • Currently pursuing a master’s degree in a related field
  • Experience with research, analysis, and data manipulation
  • Knowledge of, or experience using, data and analytics tools such as PowerBI, Databricks, SQL, SPSS Modeler, R, Tableau, or equivalent
  • Strong communication and presentation skills
  • Ability to work effectively both independently and in group settings
  • Strong strategic, critical, and analytical thinking skills
  • Basic knowledge of financial services/payments is a plus

Hours: Monday – Friday 8:00AM - 4:30PM
Location(s): Remote | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

• Military Times 2022 Best for Vets Employers

• WayUp Top 100 Internship Programs

• Forbes® 2022 The Best Employers for New Grads

• Fortune Best Workplaces for Women

• Fortune 100 Best Companies to Work For®

• Computerworld® Best Places to Work in IT

• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

• Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Why you should apply for a job to Navy Federal Credit Union:

  • Ranked as one of the Best Companies for Women in 2022

  • 4.8/5 in supportive management

  • 96% say women are treated fairly and equally to men

  • 96% would recommend this company to other women

  • 96% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Professional development and training opportunities to help employees grow in their careers and the life they want to lead

  • Best-in-class benefits with generous vacation, paid maternity/paternity leave, retirement plans, tuition reimbursement, discounts and more

  • Unique culture where team members are passionate about the mission which creates clarity, alignment and purpose