Manager, Solutions Engineering

About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher-performing organization." -George Kurian, CEO

Job Summary:

Are you excited by the pace of change in technology – and the opportunity to drive a global Solutions Engineering (SE) organization into the future? Do you seek novel solutions for customers, employees, and your company? Are you adept at coaching and motivating teams to their best performance? And do you show up every day with a passion to be part of a world class team?

Then your search is over. It’s time to become a Solutions Engineering leader at NetApp!

As a Solutions Engineering Manager, you will lead a team to grow NetApp’s relevance and market share in your assigned districts. As you guide and support your teams to successful outcomes, you:

• Practice customer-centric thinking
• Leverage technical acumen to define effective go-to-market strategies
• Effectively navigate and leverage resources on behalf of your teams and customers
• Identify and cultivate internal and external partnerships which are critical to your team’s success
• Incubate and/or execute on projects or programs to improve performance in your market/location

The most effective candidate for this role will augment team leadership with targeted customer and partner engagement, leading from the front in interactions with key customer executives and with partners. Existing understanding of the NetApp portfolio (product positioning, solution applicability, and value proposition in a broader industry context) is desired but not required.

Your daily work will likely include the following activities:

• Regular strategic planning with sales leadership to create a local sales, marketing, and partner plan for revenue growth and portfolio adoption
• Thought leadership in account planning and coaching with sales teams
• Identifying and managing resources and budget necessary to support the sales strategy
• Selecting, developing, and evaluating personnel against clearly defined expectations for success
• Interacting with customers to represent NetApp
• Helping teams and people through business-related issues, challenges, or escalations

The ideal individual for this role will possess the following strengths:

• Creativity and thought leadership to identify and execute on efforts to positively impact the business in your assigned market/location
• Ability to coach, equip, and support team members for maximum effectiveness
• Ability to collaborate effectively in a matrixed organization – and to identify and mobilize resources on behalf of the team
• Compelling industry, technology, and partner experience to create and execute a go-to-market plan in your market/location
• Effectiveness in selecting, hiring, and developing results-oriented professionals
• Excellent verbal and written communications skills - including presentation skills and ability to dialog with senior and executive leadership

Ideally, you have the following education and experience:

• 12+ years experience, including 1-5 years experience as a people manager preferred
• A Bachelor’s degree in Computer Science, or another relevant academic discipline or equivalent experience is highly desired. A Graduate degree is preferred.
• Federal Government Security Clearance preferable or the ability to obtain a Federal Government Security Clearance

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 
 
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  
 
If you run toward knowledge and problem-solving, join us. 

U.S. Residents Only: In accordance with NetApp’s Policy, all U.S. employees of NetApp must be fully vaccinated against COVID-19 if they work at a Company location or remotely. If there is a reason preventing you from receiving the COVID-19 vaccination, you must request and be approved for one of the legally acceptable exemptions and reasonable accommodation must be established.