Floor Manager (Coach) - Livingston

Nike

3.7

(41)

Livingston, United Kingdom

Why you should apply for a job to Nike:

  • 60% say women are treated fairly and equally to men
  • 56% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #21272_R-27202

    Position summary

    nity to grow with some of the best athletes, teammates and retail partners in the industry.

    Nike Livingston is looking for a Floor Manager (Coach) to join our team and provide world-class service to the consumer:

    As a Coach you are:

    • Using your expertise in the field of exceptional consumer service to serve and deliver a premium brand experience to our consumers

    • Leading, coaching and motivating the employees in your department and ensuring an excellent work atmosphere

    • Managing the daily business in your department to reach sales targets (incl. digital services, visual merchandising, salesfloor)

    • Identifying and improving areas based on feedback given by consumers

    • Being a brand ambassador for NIKE's initiatives including training your team

    • Ensuring that the store complies with all NIKE standards and guidelines

    • Cooperating with your business partners across stores and HQ

    Our Coac specialize in one business area but will support cross-functionally

    COMMERCIAL

    • Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards

    • Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards

    • Working alongside departments leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store.

    • Being responsible for monthly initiative launches

    • Using our reporting tools to make the best commercial decisions

    • Achieving accurate inventory to fulfill digital orders

    ATHLETE EXPERIENCE

    • Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose)

    • Leading team Engagement on NIKE Community Ambassador activities

    • Partnering with senior store leadership, you will oversee the hiring processes including onboarding

    • Being responsible for store scheduling

    • Working collaboratively with store team to implement & maintain a positive NIKE culture

    CONSUMER EXPERIENCE

    • Leading by example and the delivery of our sales floor service and bring the consumer journey to life

    • Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers

    • Completing specific training and share completion with athlete services

    • Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership

    What you get:

    • Attractive salary that evolves with the market and experience

    • Opportunity on receiving monthly bonus payments

    • Attractive online and in-store employee discounts

    • Attractive Benefits Package, Pension & Share scheme

    • Exciting development and career opportunities

    • Regular training on leadership, sales and products

    • A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)

    • Staff dress to represent NIKE and foster our team spirit

    • Access to sports activities

    • Opportunities to participate in unique NIKE moments

    What you bring:

    • A passion for NIKE and/or love of sport

    • Some experience in retail and/or leadership positions

    • Very good command of English language (written and spoken)

    • Experience and competency in serving exceptional consumer service

    • Ability to coach and develop a strong team

    • Strong focus on communication

    • Flexibility to work in shifts and on weekends

    Apply now online

    We are waiting for you!

    NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

    NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

    Benefits

    Whether it's transportation or financial health, we continually invest in our employees to help them achieve greatness - inside and outside of work. All who work here should be able to realize their full potential.

    Why you should apply for a job to Nike:

  • 60% say women are treated fairly and equally to men
  • 56% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.