#21272_R-49696
talent acquisition, talent development, compensation and benefits, employee relations and more. Together, they develop a motivated, diverse and engaged global team.
WHO YOU'LL WORK WITH
This position uniquely interacts with many teams within HR and the business. You will work with key stakeholders inclusive of People Solutions, Business HR, COEs, and various business teams. You will report to the Sr. Manager of People Solutions Consulting, Americas.
WHO WE ARE LOOKING FOR
People Solutions Consultant II drives the resolution of escalated, complex, and broad inquiries. We are looking for someone with HR generalist expertise, who enjoy collaboration, problem solving, and strategic thinking. As a People Solutions Consultant II, you will help consult across all levels of the organization, leveraging HR's operating model to achieve the strongest results. You must be comfortable with ambiguity and change, as you'll help drive HR's continuous push towards transformation and innovation.
Bachelor's degree in Human Resource Management or a related field or a combination of relevant experience, education, and training
2-5 years of HR experience, in one or more HR disciplines
Strong communication and stakeholder management skills.
Demonstrated knowledge of the Nike business
Basic working knowledge of Microsoft Office (e.g. Excel, Word, Powerpoint) and working knowledge of HR Information System (e.g. SAP, WorkDay) or ticket management system (e.g. ServiceNow) would be an advantage.
Growth mindset, flexible and able to provide clarity to complex or ambiguous situations.
Level English advance
WHAT YOU'LL WORK ON
On any given day, you will consult and coach self-service solutions to teammates and people leaders across all levels of the organization in the Retail site. You will utilize a breadth of HR knowledge and experience to deliver services regionally, tailoring delivery to account for unique teammate needs. You will liaise directly with employees and business leadership to resolve individual employee issues and provide strategic guidance. As a People Solution Consultant II, your core responsibilities include:
Resolve inquiries and transactions with quality and speed through a teammate-centric approach
Deliver integrated People Solutions across the Nike business at-scale and run offense on complex support needs. This includes guiding Teammates through more complex matters, delivering training, managing policies, supporting functional HRBPs through HR cycles (e.g. APR, midyear stock-awards, yearend feedback) and delivery of unique local programs as needed
Support HR Specialized Services delivery, including resolving moderately complex inquiries and escalating as needed to leaders on the team
Consult and coach self-service solutions to teammates and people leaders across all levels of the organization
Support delivery of HR programs, ensuring programs contribute to a compelling employee experience engaging with HR and meet business and local needs
Utilizes knowledge management and case management systems to address, track and resolve teammate inquiries.
Facilitate the distribution of reports requested by the business.
Guide and coach Teammates and Managers on key moments that matter, including talent and organizational guidance, employee sensing, and compensation consulting
Coordinate across the team to ensure services are consistently delivered and well-managed
Manage timely and accurate support regarding employee programs and services, HR policy, process, and procedures within Service Level Agreements
Contribute to consulting pillar projects by partnering on scope and objectives and executing deliverables
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Benefits
Whether it's transportation or financial health, we continually invest in our employees to help them achieve greatness - inside and outside of work. All who work here should be able to realize their full potential.