Lead Retail Associate - Full Time - NFS Vila do Conde Porto Fashion Outlet

ual presentation) while you perform these tasks.
• Be responsible for preparing monthly launch initiatives on time and providing regular feedback.
• Use our reporting tools with your department trainer to make the best business decisions.

ATHLETE EXPERIENCE
• Ensure the team has the tools to deliver world-class athlete experiences (Goal)
• Collaborate with coaches to ensure the smooth operation and development of NIKE to strengthen the team
• Work with your store trainer to implement store hours, availability, usage and shipping
• Collaborate with the store team to implement and maintain a positive NIKE culture

CUSTOMER EXPERIENCE
• Lead by example on how to deliver our service on the sales floor and enhance the customer experience
• Provide resources for the team to be brand-savvy in all aspects of customer service, such as the use of digital services
• Complete specific training and report back to athlete services
• Use data and analytics to provide insights and collaborate with experienced store leaders to continuously improve

What you get:
• salary that evolves based on the market and experience
• monthly bonus opportunities
• Advantageous discounts for employees to use online and in-store
• benefits package
• Exciting development and career opportunities
• ongoing training on sales and products
• dynamic and motivating environment that values diversity, equity and inclusion (DE&I)
• staff clothing designed to represent NIKE and promote our team spirit

Your contribution:
• passion for NIKE and/or sport
• more than 2 years of experience in the retail sector
• ability to use professional language
• strong focus on team and customers
• organizational and prioritization skills
• proactivity, open-mindedness, motivation
• flexibility to work shifts and weekends

Have we piqued your interest? Do you want to support us in our mission "Bringing inspiration and innovation to every athlete* in the world."? Apply now in [email protected]
We are waiting for you!