Specialist II, Store Biz, GC

e actions.

2. Campaign & Promotion Execution

• Support the planning and execution of Tmall marketing campaigns (e.g., Double 11, 618 and other key moments).

• Coordinate with merch/ marketing / planning teams to confirm promotion mechanism and coupons to maximize the campaign opportunity.

3. Data Analysis & Reporting

• Track and analyze sales data, competitor activities, and market trends using Tmall's backend tools.

• Provide actionable insights to optimize product ST / store journey and marketing strategies.

4. Cross-Functional Collaboration

• Partner with Jordan Marketing team to confirm the store P1 story to dial up the whole journey of campaign.

• Work with logistics /supply chain teams to ensure smooth order fulfillment.

• Assist in coordinating with UXUI team for store journey creation both for 365 and moments.

• Work with the consumer service (CS) team to resolve order issues, returns, and consumer inquiries promptly.

• Analyze consumer feedback to identify trends and suggest improvements.

5. Compliance & Platform Updates

• Stay updated on Tmall's policies, algorithm changes, and best practices to ensure compliance.

Requirements

• Education:

• Bachelor's degree in Marketing, E-commerce, Business Administration, or related field.

• Experience:

• 3-5 years of experience in e-commerce operations (fresh graduates with relevant internships are welcome).

• Familiarity with Tmall/Taobao or other Chinese e-commerce platforms is a strong plus.

• Skills:

• Proficiency in Microsoft Office (Excel for data analysis is must have).

• Strong organizational skills and attention to detail.

• Fluent in English and Mandarin (written and spoken).

• Mindset: Adaptable, data-driven, and passionate about e-commerce.