Engineering Technical Service Manager 2 - Special Programs

Northrop Grumman

3.2

(26)

East Hartford, CT

Why you should apply for a job to Northrop Grumman:

  • 93% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Back-up Care Advantage offers employees a safety net for those days when regular care arrangements fall through.
  • Sitter City offers access to babysitters, dog walkers & caregivers who can assist with special needs, companion care, housekeeping & more.
  • We’ve partnered with College Coach, an organization that can assist employees and their families through important educational challenges.
  • #R10158184

    Position summary

    iness Unit, is a leading supplier of complex electro-optic and photonic systems and subsystems that control and manipulate light waves for a variety of applications. We are seeking an Engineering Technical Service Manager 2 to support our Special Programs team in East Hartford, CT.

    Learn more about AOX at https://https://www.northropgrumman.com/who-we-are/aoa-xinetics

    Overview
    Reporting to the Director of Programs, the Engineering Technical Service Manager will manage the Special Programs customer support team by providing technical advice to customers, responding to product related questions, issues, and problems. May make technical presentations at customer locations, and acts as a liaison between program managers, customers and technical staff.

    Role and Responsibilities:

    • Direct supervision/management of Test Engineers and Technical Service Engineers within the Special Programs team
    • Coordinate resources for support of customer's technical needs
    • Provide ongoing coaching and performance feedback to direct reports
    • Planning and program performance addressing cost, schedule, technical performance, and quality of a work package, subsystem, or related group of work packages on various contracts
    • Assists with integration and testing of a variety systems and subsystems
    • Lead integration technical activities for programs within the organization
    • Support and participate in external and internal audits as required
    • Ensure all Integration engineering contractual requirements are being met

    Basic Qualifications:

    • Bachelor's degree with 9 years' experience supporting technical teams; OR a Master's degree and 7 years' experience; an additional 4 years' experience may be substituted in lieu of a degree
    • Strong problem-solving and organizational skills in both independent and team environments
    • Experience leading the performance of tasks on schedule
    • Demonstrated success leading teams/and or organizations to achieve a common goal
    • Track record of maintaining strong internal and external customer relationships
    • Excellent written and verbal communication skills
    • Experience working with customers in the Aerospace or Defense industries
    • Ability to travel 50% of the time
    • US Citizenship is required
    • Active TS/SCI clearance

    Preferred Qualifications:

    • Bachelor's degree in a STEM discipline with 9 years' experience supporting technical teams; OR a Master's degree in a STEM degree and 7 years' experience
    • Project Management Experience

    Salary Range: $125,500 - $188,300

    The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

    Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
    The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

    Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://https://www.northropgrumman.com/EEO . U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

    Why you should apply for a job to Northrop Grumman:

  • 93% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Back-up Care Advantage offers employees a safety net for those days when regular care arrangements fall through.
  • Sitter City offers access to babysitters, dog walkers & caregivers who can assist with special needs, companion care, housekeeping & more.
  • We’ve partnered with College Coach, an organization that can assist employees and their families through important educational challenges.