Field Technician 2 OR 3

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Defense Systems has two openings for a Field Technicians at the level 2 or 3 to join our JTAGS-P3I team located in Colorado Springs, CO. The candidate will be filling a role that requires a broad array of knowledge and skills heavily focused on systems administration and field service. Candidate will be working with team members to support JTAGS program sustainment and development. We are looking for a highly motivated individual with an strong work ethic and the ability to work in a collaborative fast-moving dynamic team environment.

Our ideal candidate will be knowledgeable with and understanding of the general and detailed aspects of the job, and their practical applications to problems and situations ordinarily encountered. No instructions needed on routine work, and general instructions given on new lines of work or special assignments. Typical Duties and Tasks Duties & tasks are varied and moderately complex. Resolves most questions and problems and refers complex questions to higher levels. Errors may be difficult to detect and would normally result in loss of customer business, material, or equipment to resolve. Contacts are frequent with individuals representing other departments, and/or representing outside organizations. Contacts involve obtaining or providing information or data on matters of moderate importance to the function of the department or which may be of sensitive nature.

Position Summary / Responsibilities:

• Installs, operates, maintains, repairs, and modifies equipment.
• Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
• Analyzes and evaluates products and related performance.
• Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time.
• Installs, upgrades, and removes products ensuring coordinative engineering field change.
• Maintains effective customer communications and relations.
• May provide onsite training of customer support personnel.

The candidate must be able to work well in a team environment and be able to adapt quickly to change. The candidate must be a US citizen, hold an active DOD 8570 IA Workforce Improvement Program IAT Level II Technical Level Certification (Security + CE, CCNA Security, CySA+, GICSP, GSEC, CND, SSCP) and hold an active DOD Secret security clearance.

This requisition is a dual level opportunity. We are open to hiring at the level 2 and/or 3.
Basic Qualifications:
Level 2:

• High School Diploma and 2 years of related experience.
• Active DOD 8570 IA Workforce Improvement Program IAT Level II Technical Level Certification (Security + CE, CCNA Security, CySA+, GICSP, GSEC, CND, SSC
• Active DoD Secret Clearance investigated within the last 5 years.
• Knowledge of server architecture and data processing hardware
• Familiarity with Cyber information assurance guidelines and practices

Level 3:

• High School Diploma and 4 years of related experience.
• Active DOD 8570 IA Workforce Improvement Program IAT Level II Technical Level Certification (Security + CE, CCNA Security, CySA+, GICSP, GSEC, CND, SSC
• Active DoD Secret Clearance investigated within the last 5 years.
• Knowledge of server architecture and data processing hardware
• Familiarity with Cyber information assurance guidelines and practices

Preferred Qualifications:

• Prior missile warning Program (i.e. JTAGS, SBIRS, AMP, etc.) experience
• Training or advanced knowledge specific to Cisco, NetApp, HP servers, and Dell servers
• Mechanically inclined with working knowledge of standard mechanical tools
• Experience with formatting hard drives, imaging hard drives, managing backups
• Familiarity and understanding of networking protocols VLANs, routing, subnets, network switching, network attached storage, firewall appliances, intrusion detection devices
• Familiarity with COMSEC principles and cryptographic equipment

Salary Range: $50,000 USD - $70,000 USD
Salary Range 2: $55,000 USD - $85,000 USD

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The health and safety of our employees and their families is a top priority. With the continuing impacts of COVID-19 around the world, we are taking action to protect the health and well-being of our colleagues and maintain the safety of the communities where we operate. As a federal contractor, and consistent with Executive Order 14042 (https://www.saferfederalworkforce.gov/contractors/) we require all newly hired employees in the United States to be fully vaccinated by their start date. Federal guidance allows for disability/medical and religious accommodations with respect to the vaccine requirement. Any requested accommodations must be reviewed and approved (if applicable) in advance of your start date.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO . U.S. Citizenship is required for most positions.