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A concierge service that will tackle your personal "to-do" list, such as running errands, organizing vacations, and scheduling services.
12 weeks of paid parental leave along with programs that support family planning services.
Strong commitment to philanthropy evidenced by the NWM Foundation and each employee receiving 16 paid hours annually for volunteering.
At Northwestern Mutual, we’re changing the way people think about financial security. We believe in building inclusive and diverse workplaces, where every voice is heard. Come help us build for the future. Seeking an experienced Senior Product Manager to join a versatile and hardworking team of product owners, engineers and designers. Partnering with them to define product vision, strategy and deliver experiences for the reimagined Enterprise Case Management experience being created for our new Service Desktop, which will be used by our Customer Service Reps to provide consultative service to our Clients and Advisors.
Primary Duties & Responsibilities:
Set Product Vision: Responsible for product vision and appropriate positioning with key team members across the organization.
Develop Roadmap: Foster the development, acceptance and communication of roadmap. Define and track important metrics for measure of success.
Gather Requirements: Participate in cross functional work to solicit key requirements relative to the accountable product.
Define the product: Responsible for multiple low to medium complexity products and product features from start to finish.
Stakeholdering: Maintain the awareness and ability to articulate the product story to a broader audience outside the internal team with additional experience and maturity in the domain.
Design Partnership: Partner with design to ensure cohesive future state user visions and experiences that are aligned with a quarterly vision with an understanding of the total design process.
Author User Stories: Translate requirements to technical details to build and validate use cases and user stories around a product and communicate them effectively.
Data & Customer Research: Inform product decisions with both qualitative and quantitative data on behavior and experimentation.
Feature Prioritization: Develop and maintain multiple prioritized backlog of user stories for implementation according to business value or return on investment.
Facilitate ceremonies: Facilitate the daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives.
4-5 Years of prior experience with at least 4 working in a Product Management Role, with agile team experience.
Prior experience with building enterprise case management solutions is preferred.
Knowledge Preferred: formal business analyst, engineering or testing experience, knowledge of the financial services industry, familiar with BI tools, certification or experience with Product Owner or Scrum Master role.
Proven cross functional work in previous experience along with strong communication skills, time management, project management skills, business acumen and high self-awareness/EQ.
Demonstrated previous research experience, influence skills, initial leadership exposure, ability to translate product requirements into technical requirements, and work in ambiguity and solutioning.
Solves complex problems; take a new perspective on existing solutions; exercise judgment based on the analysis of multiple sources of information.
W e are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.
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Northwestern Mutual is here for what’s most important—helping families and businesses achieve financial security for over 160 years. For our clients we offer a distinctive big-picture approach, including both insurance and investments, we’re helping people navigate life and guide them to their goals today, and in the days to come. We combine the expertise of our financial professionals with ...