Graduate Systems Engineer

The Opportunity

This role is based in Barcelona, Spain.

The Associate Customer Success Systems Engineer is an exciting, brand-new role for an upcoming or recent graduate where you’ll have a direct impact on current and future Nutanix products and solutions. This team works on the post-sale side of the transaction - internally and externally with the client to ensure product optimization and identify potential areas for further sales. 

You'll spend the first year in a structured training program, becoming a subject matter expert (SME) on Nutanix products and gaining industry recognised certifications. You will shadow some of our experienced Systems Engineers to grow your skills, knowledge and confidence to provide our customers with an outstanding experience.

Customer Success Engineering at Nutanix

As part of this dynamic team, you will be a technical representative of Nutanix products providing direct technical guidance to our customers. 

You will focus on ensuring effective adoption of our subscription products and become the subject matter expert to help customers deeply understand a specific Nutanix technology, moving the Nutanix conversation and adoption forward.

We are looking for motivators and go-getters who will improve our processes, our products, and ourselves. You can quickly absorb solutions, have empathy for customers, as well as excellent communication skills, and a drive for continuous improvement.

 Your Role

• Act as the subject matter expert (SME) on a narrow list of products to assist and add value to the customer 
• Present Nutanix solutions value proposition to customers and partners remotely through webinars and video conferencing
• Build long-term business relationships and become a trusted advisor to identify new opportunities and sell Nutanix solutions 
• Receive formalized industry-specific training and certifications in addition to informal coaching and mentoring
• Participate in and lead customer workshops

What You’ll Bring

• A Bachelor’s or Advanced degree from an accredited college/university in Computer Science, Information Technology, or similar subject, with a graduation date before August 2023
• The ability to speak English at a professional level, along with 1 other European or Arabic language at a Native level
• An enthusiasm for technology and the ability to speak to current and future trends
• The ability to work with a wide variety of people and to collaborate with geographically distributed teams, effectively communicating everything from data points, technical product details, to delivering critical feedback
• A customer-first mindset - you're passionate about delivering a high-quality customer experience, giving customers what they need to succeed
• A focus on value-added interaction with our customers toward ensuring effective adoption of our subscription products

Your Team

“This role has lots of learning opportunities for the self-motivated go getters.” – Santiago

“Being a Customer Success Systems Engineer blends a great balance of being technical and solving real business solutions. It challenges me to understand industry trends, product adoption best practices, and system integrations. This role is for anyone who is excited to give customers the best continued onboarding experience with Nutanix!”- Ruben

How We Work

We are fully hybrid team with employees working across different countries and locations. You and the other graduates that are joining us will mostly be based in our office in Barcelona, overlooking the beach, but we encourage flexibility, so you'll also have opportunities to work from home. There will also be occasional travel for team events. 

You will stay connected to your manager, mentor and peers through regular meetings and daily chats. 

Learn more about Nutanix, or take an in-depth look into our platform architecture with the Nutanix Bible!

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We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected]

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