FGB'ers gave this company a 4/5 in overall job satisfaction
FGB’ers working at Nutanix rated their manager’s support a 4.3/5
An annual Global Diversity Conference for employees
Wellbeing days, no meeting Fridays & flexible time off (in the US)
Mental health resources & 100% employer-paid health insurance (in the US)
Sr. Global Support Technical Trainer
In this role, you are the Technical Trainer responsible for developing, enhancing and delivering Nutanix Support training worldwide. You will exhibit technical skill and passion as an instructor and communicator in leading onsite and virtual classroom sessions to both the Support team and external partners.
Working closely with Support management, you will be expected to drive improvements with people, processes, and technologies to increase successful customer resolutions by the Support team.
In the classes that you teach, you will validate the correctness of the materials, set appropriate expectations before and during the class, and ensure learner satisfaction with the scope and depth of what is covered. Further to this, a core part of your role will be to evaluate, audit and potentially coach other trainers. Finally, you will work towards continually improving the scale, depth, and quality of the Nutanix Support training experience.
Duties and Responsibilities:**
Desired Skills and Experience:
Founded in 2009 and headquartered in San Jose, California, Nutanix is a passionate team of 6000+ employees worldwide. Our people (we call ourselves “Nutants”) are the heartbeat of #LifeAtNutanix and one of the many things that makes Nutanix a great place to work at. We share an intellectual curiosity, a bias for action, and an obsession for our customers. We are builders and problem solvers with an entrepreneurial spirit. Above all, we celebrate what makes each of us unique.
We’re growing fast and disrupting the computing industry. Join us and make your mark.
About our business
Nutanix is a global leader in cloud software and a pioneer in hyperconverged infrastructure solutions, making computing invisible anywhere. Companies around the world use Nutanix software to leverage a single platform to manage any app, at any location, at any scale for their private, hybrid and multi-cloud environments.
We’re an equal opportunity employer
Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled.
We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment.
As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected]
Our Webscale Women Group
Webscale Women is our employee-led LIFE group (affinity group) for people who identify as female. Our Webscale Women community creates opportunities for Nutanix women and allies to connect, share, learn, develop, and be inspired. Past events include small group coaching sessions and our HER Story and Voice of Her series where employees share ...