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The main purpose of the role is to execute US Time and Attendance portfolio services for payroll catalogue leveraging Standard Model of Incidences Consolidation Process ensuring service delivery and SLA fulfilment. Activities on this role can be: Execute adjustments for Time entries in system, Produce Time and attendance calculations (vacation/sick balances), Deliver validation reports and support on the continuous improvement of the process.
As HR Ops Assoc Analyst your functions would consist of:
Execute Time and Attendance payroll services for PepsiCo Frito Lay:
Ensure good customer service and guarantee Service Level Agreements timing and delivery.
Responsible of proper escalation for daily resolution issues.
Deliver services at the defined at the SLAs/KPIs.
Contiue communication and support with local functional teams.
Conciliate and document process deliverables for audit preparation.
¿Who Are We Looking For?
Bachelor's Degree in in Industrial Enginner, Accounting, Finance, Business Administration or Related Field.
Experience in payroll, accounting or finance processes (desirable).
Proficient in full suite of Microsoft Suite of products: Word, Excel, PowerPoint, Outlook.
Strong English oral and written communication skills.
Customer focused, adaptable, strong follow up and organizational skills.
Ability to quickly shift and adapt to changes as they come; proactively communicating throughout the process.
Ability to handle multiple tasks at the same time.
If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.
What can you expect from us:
Opportunities to learn and develop every day through a wide range of programs.
Internal digital platforms that promote self-learning.
Development programs according to Leadership skills.
Specialized training according to the role.
Learning experiences with internal and external providers.
We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
Financial wellness programs that will help you reach your goals in all stages of life.
A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.