Why you should apply for a job to PepsiCo:
#229339
Position summary
Overview
The ServiceNow & Integrations Specialist is part of the IT Operations team within the PepsiCo CTO Organization in Cairo.
Be the part of a global engineering team responsible for designing, developing, and deploying ServiceNow solutions.
Implement ITSM modules, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations
Responsibilities
A leader with strong communication and organizational skills with the ability to deal with ambiguity while juggling multiple priorities and projects at the same time
Apply Agile software development practices for customizations to the platform and applications
Ability to develop workflows and integrate various solutions with ServiceNow
Deliver a high level of knowledge and customer service within the ITSM Suite
Understand and pilot the new offerings available with ServiceNow ITSM/ITOM Suite.
Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators
Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable
Effectively manage and execute high level tasks assigned via user stories
Qualifications
- Bachelor's degree Computer Science, IT, or other related field or equivalent experience.
- 6+ years of ITSM (must), ITOM (optional) background with scripting knowledge in ServiceNow
- Strong in Scripting, REST integration. API, SOAP Workflows, Flow Designers
- Must have hands on skills and good knowledge on Debugging and Advanced ServiceNow Platform working.
- 4+ years of ITIL process experience
- Understanding of Agile ways of working - Scrum ceremonies
- Outstanding written and verbal communications skills in English and the ability to express complex issues / solutions concisely
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
What are PepsiCo perks and benefits
Lactation facilities
Fertility
Post maternity
Maternity leave coaching
Backup child care
Onsite child care
Child care subsidies
Elder care
Unconscious bias training
Diversity recruiting
Remote work policy
Paid maternity
Unpaid maternity
Paid paternity
Unpaid paternity
Paid adoptive
Short term disability
About the company
At PepsiCo, we encourage our associates to courageously engage and drive change. Whether that’s standing up and speaking out, sharing opinions or experiences, or creating an environment conducive to dialogue.
Our associates are invited to participate in employee resource groups (ERGs) to help drive a culture of diversity, inclusion and engagement. We support their collective efforts by ...