Fairfax County, VA
Business Group Highlights
The Defense group supports the Department of Defense (DoD) mission to keep our homeland and its citizens safe. We provide solutions to improve the Nation's defense by providing software, systems engineering, IT, training and logistics and fleet management solutions.
Every day at Perspecta, we enable hundreds of thousands of
people to take on our nation's most important work. Were a company founded on a diverse set of
capabilities and skills, bound together by a single promise: we never stop
solving our nation's most complex challenges.
Our team of engineers, analysts, developers, investigators, integrators
and architects work tirelessly to create innovative solutions. We continually push ourselvesto respond, to
adapt, to go further. To look ahead to
the changing landscape and develop new and innovative ways to serve our
customers. Perspecta works with U.S.
government customers in defense, intelligence, civilian, health care, and state
and local markets. Our high-caliber employees are rewarded in many waysnot
only through competitive salaries and benefits packages, but the opportunity to
create a meaningful impact in jobs and on projects that matter. Perspecta's talented and robust
workforce14,000 strong'stands ready to welcome you to the team. Let's make an
Perspecta has an immediate need for a ISSO in the Chantilly, VA Area.
Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, performance management) or customer groups that are critical or high-risk. Integrate technical knowledge and business understanding to create superior solutions for company and for customers.
Incident Management: Resolve single- and cross technology incidents independently. Work with team members to resolve unusually complex or cross technology incidents.
Escalation Management: identify, manage, and lead escalations through L3. Work with others to help manage escalations through L5.
Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area.
Change Management/Implementation: Independently review, implement, and verify changes/solutions of high complexity and risk to meet customer and/or trade/company Information Technology infrastructure needs. May lead or participate in a Change Advisory Board.
Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment.
Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate.
Solution Design: Apply company solutions to meet highly complex customer and/or trade/companyIT infrastructure needs.
Quality: May provide feedback/influence change in internal and/or vendor-provided products/service offerings.
Project Management: Participate, propose, and/or lead customer and internal projects across technology customers and/or internal businesses/end users areas, including transformation.
Customer Relationship Management: Influence with customers and/or internal businesses/end users regarding operational details, solutions, and proposals. Becoming a trusted advisor to the customer.
Teamwork: Work as part of a team, which may be virtual, global, and/or multi-functional. Lead teams which address operational processes and policies in work area. Seen as a resource to the team in one or more technical or business areas. Becoming a trusted advisor inside and outside the team/technology area. Typically advises or sets direction for:
Group(s) of customers with similar needs
Education and Experience Required:
Diploma/GED plus 14 years of relevant experience, or Associates Degree plus 12
years relevant experience, or Bachelor's Degree with 10 years relevant
experience, or Master's Degree with 8 years relevant experience, or PHD with 6
years relevant experience.
Knowledge and Skills Required:
Complex, Inter-Discipline, Inter-Organizational - Can perform tasks of senior
level technicians, specialists, and or managers not performed at Level 3 due to
the size and/or complexity of the tasks.
Management - May work individually or as a key member of a senior leadership
team. Oversees and monitors performance across several disciplines, and when
required, takes steps to resolve issues.
guidance and direction to Government and Vendor senior level technicians and
managers. Directs multiple contractor and subcontractors teams through to
compliance or information assurance certification commensurate with technical
objectives and services required within the task order Applicable software or
hardware training and certifications commensurate with the technical
objectives, services required, and IT environment specified within the
What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sectorfrom investigative services and IT strategy to systems work and next-generation engineering.
Our promise is simple: never stop solving our nations most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to just that, as a partner of choice across the entire sector.
Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories.
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As a government contractor, Perspecta abides by the following provision
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)