Director of Continuous Improvement, HCID

Why Patients Need You

Pfizer’s purpose is to deliver breakthroughs that change patients’ lives. Research and Development is at the heart of fulfilling Pfizer’s purpose as we work to translate advanced science and technologies into the therapies and vaccines that matter most. Whether you are in the discovery sciences, ensuring drug safety and efficacy or supporting clinical trials, you will apply cutting edge design and process development capabilities to accelerate and bring the best in class medicines to patients around the world.

What You Will Achieve

This is a senior leadership position within High-throughput Clinical Immunoassays & Diagnostics (HCID) within Pfizer Vaccine Research and Development (VRD). Reporting to the Head of HCID, the position will apply a diverse skill set to design, implement, and lead programs to optimize quality, compliance, training, and operational efficiency in the execution of HCID’s core function: validation of high-throughput clinical assays and their use for sample analysis supporting key readouts for Pfizer’s vaccine clinical trials. This leader will foster a culture of continuous improvement and identify tools, technology, and business processes to achieve improved operations.

How You Will Achieve It

• Director of Continuous Improvement will work with HCID’s functional leaders and their teams to identify opportunities for operational improvements; providing solutions and leading the implementation of such solutions to solve business challenges
• Lead change management of continuous improvement initiatives and programs
• Ensure HCID colleagues are compliant with training programs; liaise with VRD’s Quality & Compliance organization to ensure robust training program for all colleagues
• Proactively identify opportunity to deploy internal and external resources for robust and sustained manager training program for HCID managers
• Partner/collaborate with PX and site onboarding team to create synergies and establish HCID-specific onboarding program that complements VRD and Pfizer onboarding programs
• Ensure framework elements are in place to enable cross-functional ownership, actively manage change, and develop metric-based assessments of HCID’s operational productivity and efficiency
• Collaborate with other HCID Leadership, in change management for rollout of new programs and business processes within HCID; drive continuous improvement activities within HCID operations; help foster climate of change
• Leads special projects and high-profile initiatives both within HCID and cross-functionally within VRD ensuring operational execution of such programs
• Seeks and develops new tools and technology for driving HCID operations ensuring ongoing success supporting expanding vaccine portfolio
• Quality: Ensure that Pfizer's values are reflected on a continuous basis in day-to-day job functions.

BASIC QUALIFICATIONS

• Bachelor’s degree in one of the disciplines relating to drug development, business management, or organizational effectiveness
• 14+ years of experience in healthcare, pharmaceutical, diagnostics, or clinical laboratory industries
• Strong experience with successful business processes improvements
• Strong business acumen enabling successful articulation of linkage between business decisions and business objectives.
• Strong project management, change agility and problem-solving capabilities.

PREFERRED QUALIFICATIONS

• Advanced Degree is desirable
• Demonstrated excellence in communication, both oral and written with leaders, colleagues, partners, and customers.  Experience preparing and delivering creative and targeted presentations to intended audiences. 
• Demonstrated skills and success in relationship building, negotiation, and influencing.
• Ability to anticipate situations and problems and take initiative & appropriate action.
• Proven ability to define and lead projects, track and execute with quality and timeliness on complex programs of work.
• Strong analytical skills to be able to quickly and effectively solve problems and overcome challenges.
• Demonstrated curiosity, creativity and innovation in approaches to business operations.
• Ability to effectively manage competing priorities in a fast-paced environment and pivot appropriately to demands.

  
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

PHYSICAL/MENTAL REQUIREMENTS

Ability to perform work while standing/sitting.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• This position may require occasional weekend and evening work to meet critical business timelines.

• This position may require occasional travel between Pfizer sites and other business-related travel.

Relocation support available

Work Location Assignment: On Premise

Relocation assistance may be available based on business needs and/or eligibility.

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment.  As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.

Continuous Imprv and Proj Mgmt