Senior Manager, Distribution & Logistics Technology Solutions

For more than 170 years, Pfizer has continuously worked to make a difference by delivering innovative therapies that improve the lives of our patients. By building a talented community of colleagues that align with our patient-focused purpose and core values, Pfizer has improved global health and impacted more than 780 million patients around the world.

In 2021, Pfizer expanded its global footprint to Tampa, establishing a strategic powerhouse that brings together multi-disciplinary, professional services including Finance, Accounting, Treasury, Digital, HR Services, Sourcing, Commercial and Project Management into a single, centralized location. With so many diverse and highly-skilled colleagues supporting multiple functions and services across the organization, Pfizer Tampa offers ample opportunity to engage in newer ways of working that enhance, simplify, and transform how we deliver treatments to our patients. 

Located in Heights Union, the Pfizer Tampa site offers a modern industrial design, the latest in innovative technology, and close proximity to Downtown with views of the Tampa Riverwalk and access to the Channel district and Bayshore Boulevard. From an onsite fitness center to top floor panoramic balconies and outdoor patio, our activity-based space will provide various ways of working to offer collaboration and flexibility to colleagues. The Pfizer Tampa site has constructed an atmosphere that fosters interaction and prioritizes colleague health and wellness.  

Additionally, to achieve breakthroughs that change patients’ lives, Pfizer is revolutionizing and evolving how colleagues work today. This year, Pfizer launched a new initiative that we call Log In For Your Day where  a majority of colleagues can arrange with their manager to work remotely two or three days a week while still maintaining the ability to collaborate regularly in person at our sites. This flexible working model blends the best of remote work and on-site collaboration to drive greater flexibility, support work-life balance, and promote a vibrant, agile, and innovative culture.

ROLE SUMMARY

This role supports local market, regional and other global Market Logistics initiatives (new/ongoing) at Pfizer. As a member of the Digital ERP Logistics & Intercompany Technical Solutions team, this position provides an opportunity to partner with other members of the team, business stakeholders and a variety of other cross functional teams to develop and implement Market Logistics technical solutions.

Working as a part of a global team, the position will be primarily responsible for leading application development, enhancements, systems integration between Pfizer SAP ERP and LSP systems, and technical issue resolution in the Market Logistics functional area.

This role will be

• The Subject Matter Expert (SME) for ERP Market Logistics processes and technical solutions

• Will be responsible for delivery and deployment of Digital solutions at Plant warehouses, Distribution centers and 3rd party Logistics Service providers (LSPs) and other entities.

• Will be responsible for developing strategies and identifying continuous improvement opportunities of existing processes and solutions

• An engagement partner for the sites and markets for all Logistics related Digital requirements.

• Responsible for maintaining relationship with internal and external stakeholders, customers, vendors required to deliver, deploy, support and issue resolution of digital solutions.

• Will be accountable for ensuring that Pfizer internal systems/solutions, Logistics service providers systems/solutions, integrations are compliant with Pfizer risk assessment and compliance standards.

ROLE RESPONSIBILITIES

• Liaise with various business, operations, client partners and other stake holders to understand ongoing and upcoming changes in the Market Logistics technical and functional area

• Coordinate with stakeholders to establish priorities for Market Logistics digital requirements

• Initiate and manage project activities for the full lifecycle of the Market Logistics projects

• Work with Client partners and other stakeholders to secure funding for market logistics initiatives.

• Document detailed requirements, gain alignment and communicate requirements to all stake holders in business and other Digital teams.

• Work with Solutions team, development team, integration team, risk management and compliance team and other teams as needed to develop, test and implement digital solutions for the projects.

• Provide guidance to Solution Development team to review test scenarios and verify outcome of testing

• Work with external vendors/LSP to communicate integration and other process/solution requirements.

• Work with external vendors/LSPs to ensure adherence of project timelines on their development/testing/deployment and compliance activities

Act as a project manager or partner with Project Manager and other team members in the following activities:

• Project plans creation and maintenance

• Updates on progress to key stakeholders

• Meeting organization and facilitation to align stakeholders and work teams on effort and statuses

• Ensure compliance with global standards for system design, application development, and maintenance lifecycle including documentation standards as per Good Manufacturing Processes (GMP)

• Act as the SME on Market Logistics processes and technical solutions to the Logistics team at the market, and LSP and ensure issue resolution.

BASIC QUALIFICATIONS

• Bachelor’s degree in Computer Science, Logistics or related degree

• 5 years of experience in SAP ECC, with specific focus on Sales & Distribution (SD), Inventory Management (IM), Quality Management (QM), Warehouse management

• 7 years of experience performing business analysis and solutions deployment in the Warehousing, and Logistics domain

• Experience in all stages of system and application lifecycle from value analysis, business case development, solution deployment through to value realization and system retirement

• Ability to operate in a global multi-cultural environment of time zones and requirements

• A thorough understanding of system GMP requirements in detailed knowledge of IT system design and the maintenance lifecycle in GMP environments

• Excellent written and verbal communication skills (written and spoken in English)

• Strong attention to detail with good organization skills

• Proficient with Microsoft Office applications (Excel, Word, Access, Project, Visio, PowerPoint etc.)

• Ability to operate in a fast-paced environment

• Experience working with S4 Hana or exposure to it is a plus

• Implementation experience of pharmaceutical industry for Warehouse operations, Logistics domain area

• Knowledge of the software development lifecycles using agile principles

• Knowledge or familiarity with the production support process, including tasks, escalation routes, communications, and other related activities

• Experience with software testing and testing tools (e.g., automated testing tools, compare tools, etc.)

PREFERRED QUALIFICATIONS

• Good follow-up skills to ensure accurate and timely completion of deliverables

• Ability to learn quickly, work independently as well as in a team environment

• Strong analytical and problem-solving abilities

• Strong business case development capabilities

• Good influencing and negotiation skills

PHYSICAL/MENTAL REQUIREMENTS

• Ability to perform complex data analysis

• Possesses excellent problem-solving skills

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Occasional travel may be required dependent upon project needs

• May need to occasionally shift work hours to support a market time zone

• May need to occasionally shift hours to support a go live or project release over a weekend

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Information & Business Tech