Training Associate

Why Patients Need You

Our breakthroughs would not make it to the hands of patients without our Organizational Learning team. We rely on a team of dedicated and agile members, who understand the importance and impact of their role in Pfizer’s mission. Patients need colleagues like you who take pride in their work and always look to improve learning outcomes. You will help to ensure that patients and physicians have the medicines they need when they need them. This position will be part of the Organizational Learning Team within Quality Systems.

What You Will Achieve

The Training Associate will provide training solutions to support the business needs on the site. This will be done through the development, delivery, and maintenance of training (elearning and instructor-led delivery) in accordance with regulatory, corporate, and site policies.  Maintenance and development of training programs will include instructional design, needs assessment, and curricula development.  In addition to instructor-led training and elearning, the Training Associate will also serve as an administrator of the site’s Learning Management System (LMS), which entails development and maintenance of training curricula and data entry. This role will partner with functional areas to ascertain training needs, obtain requisite knowledge, and develop required training programs.

The successful candidate will have prior experience with assessing learning needs, design and development of elearning and other training material (e.g., PowerPoint slides, skill checks, assessments), delivery and facilitation of instructor-led training, curricula design, data entry, and customer service.  With guidance from the Organizational Learning manager, you will collaborate with other Organization Learning team members and SMEs to design, deliver, and maintain training content that is engaging, interesting, and holds learners’ interest while also leveraging adult learning theory/best practices.

This role will support and participate in site-wide and corporate training initiatives, which may include instructional design and delivery, creating and implementing communications plans, project management, creating/revising curricula, and tracking associated metrics.  In addition, the successful candidate will be able to independently manage several concurrent projects related to the training program, the learning management system (LMS), or associated business processes.

How You Will Achieve It

• Design training materials and revise existing materials, and associated curricula, based on business need; training materials may include instructor-led or elearning content.

• Design and deliver training in a variety of formats: ILT, Teams, Storyline, etc.

• Complete data entry into the Learning Management System and complete data entry review. Archive original GMP documentation including attachments associated with training records.

• Create and maintain task-based curricula.

• Work independently, managing assigned actions and deadlines, while receiving general supervision on routine assignments and detailed direction on new work.  Communicate effectively to both peers and management with strong written and verbal communication skills.

• Create and foster collaborative customer relationships by focusing on meeting customer needs and responding to training-related questions/issues.

• Work collaboratively with Organizational Learning team, site SMEs, and peers from other sites.

Qualifications

Must-Have

• Applicant must have six years of relevant experience; OR an Associate's degree with four years of experience; OR a Bachelor's degree with 0-2 years of experience.

• Strong written and verbal communication, presentation/training skills, attention to detail, and planning/organizational skills.

• Excellent interpersonal skills and ability to interact effectively with all levels of employees, with a high customer service focus.

• Familiarity with document management systems, such as PDOCS, Generis, or Documentum.

• Relevant training experience; internal applicants must have documented completion of a Pfizer Train the Trainer course, such as TRN-3464.

Nice-to-Have

• Internal applicants should have documented completion of a Pfizer Train the Trainer course, such as TRN-3464.

• Prior experience working with a Learning Management Systems (LMS), such as SumTotal.

• Familiarity with document management systems, such as Generis or Documentum.

• Relevant pharmaceutical industry experience, or experience working in another regulated industry.

PHYSICAL/MENTAL REQUIREMENTS

This position will spend significant time in an office and training environment, however, may occasionally be required to enter a production, warehouse or laboratory environment, in a training capacity, and must be able to wear all required PPE.

Work Location Assignment: Flexible

Relocation assistance may be available based on business needs and/or eligibility.

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment.  As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.

Quality Assurance and Control#LI-PFE