Virtual Account Manager Primary Care

Do you want to be part of an international, innovative, world-class pharmaceutical company? Of an organization committed to putting patients first? Pfizer has always evolved with the changing needs of the people who rely on us to create a healthier world. Guided by our four values: Courage, Joy, Equity and Excellence, our breakthrough culture lends itself to our dedication to transforming millions of lives.  

Location: Capelle aan den Ijssel/ homebased

About the role

Are you customer oriented? Is digital/virtual communication one of your strengths? Develop yourself further within our company!

The VAM (Virtual Account Manager) is an innovative, creative and demand generating role with a strategic vision for Pfizer primary care medicines and vaccines.

Strategize and formulate plans with your manager and team on how to continue growing revenue, customer satisfaction and recurring business within your accounts.

Be creative and active across social media/omnichannel to ensure maximum exposure in order to build a presence and pull in the market.

Communicate directly with selected customers, which will include General Practitioners (GP’s), Pharmacists, GGD’s and travel clinics, via all possible virtual channels and face to face.

Be responsible for implementation of a virtual detailing and engagement platform with the customers based on the customer data analysis, targeting and segmentation.

You will be a pioneer in digital solutions and collaborate with the key internal stakeholders to implement the strategy to meet agreed business objectives. You will also be responsible for pro-actively providing relevant product and service-related information that support the commercial account strategy to drive our success as a team.

You will interact and navigate across the organization and set up an effective network with our stakeholders (internal/external) to ensure early awareness of all (clinical) benefits of the product and application principles in the therapeutic area.                                                                                                         

Main responsibilities

• VAM is responsible for virtual (incl. digital) and face to face communication with a selected segment of customers to drive the information delivery and multichannel applications on certain disease areas and assigned products demonstrating effective communication and selling skills.
• Disseminates information via multi- and omnichannel communication in the customer target group via the customer preferred channel​.
• Is an expert in using the latest technology brought up from virtual and digital applications and is able to come up with creative and innovative solutions to support communication and education related to our disease areas.
• Contribute to driving Pfizer Netherlands overall commercial success, revenue, and business growth by generating demand for the assigned products and by promoting them.
• The VAM can perform historical/data analysis to identify account trends on services per request from account teams and provide awareness on drivers of account performance.
• VAM ensures customer management and administrative systems/processes are maintained and updated to ensure an accurate record is available at all times.

About you

• Bachelors’ degree in health or science
• Ability to communicate effectively and strong written, verbal and interpersonal communication and listening skills
• Basic medical knowledge
• Driving license B
• Experienced in digital communications/virtual engagement
• Preferably understanding of primary care health system
• Broad knowledge and implementations of digital/multichannel tools
• Dutch (C2) and Business English (C1)

What do we offer?

Innovative company Pfizer has a pipeline full of innovative medicines for a variety of conditions. As a Pfizer colleague, you'll have the opportunity to maximize the impact of medicines for patients in a variety of ways. In short, you make a real difference.

Development opportunities We are always looking for top talent. We believe you will never stop learning and there will always be a new opportunity for your development. That is why we have broad opportunities in the Dutch organization. There are regular opportunities for training or to gain experience in a different field or even advancement to an international position.

A culture where you can be yourself We are a large, international organization with people from all over the world. At Pfizer everyone should be able to be themselves, that's what we strive for and live by.

Work/life balance At Pfizer, we know that if you really want to make an impact on people's lives, it's important that your people are at their best. That's why we offer our colleagues good working conditions, such as an appropriate salary and opportunities to work from home. Working a lot of overtime is not the norm for us. We also believe that work and having fun should go hand in hand. That's why, for example, you can participate in all kinds of activities outside of work.

Are you interested?

Do you know enough and have you decided to respond? We are curious about you and invite you to submit your application via the apply button below. You don't have to worry about a deadline to respond. We keep looking until we have found the right candidate for this position.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

#LI-PFE

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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