Business Systems Analyst

Job Classification:

Operations - Insurance Operations

Prudential’s Global Technology team is the spark that ignites the power of Prudential for our customers and employees worldwide. Our organization plays a critical and highly visible role in delivering customer-driven solutions across every area of the company. The Global Technology team is made up of diverse, agile-thinking, and highly-skilled professionals; we use our combined capabilities to enable the organization with innovation, speed, agility, scalability and efficiency. 

The Global Technology team takes great pride in our culture where digital transformation is built into our DNA. When you join the Global Technology organization at Prudential, you’ll unlock a challenging and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions.

Are you looking for a career that helps you apply your love of data, financial analysis, investments and technology to inform business and system strategy and work with diverse teams on challenging projects? Are you passionate about being a part of a Global Technology group that is focused on developing technical and professional skills while collaborating alongside leaders in the asset management and financial management community? If you are results driven, have a real passion for working with financial data, and are deeply analytical, technically adept and highly innovative, then Global Technology Asset & Financial Management Corporate Technology PGIM Shared Technology (GT AMFM PGIM Systems) is the place for you!

Our group supports PGIM Investment Accounting Systems through all aspects of the software development life cycle. We work closely with our internal contacts to meet their needs with an increased focus on transformation, automation and improved data/workflow. We look for innovative solutions and continue to add new technology to transform the environment. Team members work on a variety of projects and support many different systems, applications, programs and processes.

Role Description:
• Acts as liaison between Operations, Business and Systems personnel to support unit’s business needs through computer systems and/or policy administration rules.
• Represents user area in all systems enhancements/design activities and answers questions/resolves problems with systems user and/or Operations.
• Gathers client requirements for a business process change and communicates those terms to systems personnel and/or Operations.
• This position stresses knowledge of the business as well as technology. Programming is not required but is a plus.
• Incumbents typically have 2 to 4 years related experience with financial data, strong working knowledge of the supported business functions and workflow; Familiarity with systems and transactions supporting the business functions; Solid working knowledge of systems design process and methodology; Familiarity with testing tools. Knowledge of the system support (including inputs, screens, processing logic, output, reports as well as interface with the other systems is helpful.

Responsibilities:
• Leading and performing business analysis and testing tasks
• Collaborating with business analysts and technologists to tackle complex issues.
• Driving complex larger projects to completion, while diligently supporting frequent, shorter, client inquiries.
• Interacting with product owners/clients, other business analysts, software developers and testers in the group. Since some of our partners are in different time zones, the position typically involves a weekly evening conference call.
• Identifying solutions to complex business problems by gathering, analyzing, and documenting business and systems requirements to enhance operational performance.
• Reviewing user and/or Operations requests and conducting data-gathering interviews.
• Writing business specifications/requirements/rules, redesigning applicationsprocesses, creating mockups, and analyzing user data.
• Partnering closely with clients and developers to work through the phases of systems development lifecycle (SDLC).
• Creating and executing test plans to validate that system functionality satisfies associated business requirements.
• Designing and implementing tests for systems changes. Developing test cases matrices, creating actual test cases, executing the test, reviewing of actual vs. expected results, communicating and resolving issues and documenting results.
• Providing troubleshooting and customer support for complex applications and jobstreams.
• Advising, leading less experienced business analysts.
• Utilizing various technologies which may include (but are not limited to) Jira, Excel, SQL, Visio, Python, Sellenium, Oracle, SQL Server, PowerBI/Tableau.

Qualifications:
• Accredited bachelor’s degree. Preferred (or required if applicable) majors include Management Information Systems (MIS), Business Analytics and Information Technology (BAIT). Business, Accounting, Computer Science, Finance, Economics, preferred. A business and technology major/minor combination is ideal.
• Approximately 2+ years experience working with financial data, coursework with investments (fixed income, equity or derivatives) and /or investment accounting systems is needed.
• Experience with SQL and related tools (e.g., Microsoft Query, Rapid SQL, etc.) strongly preferred.
• Knowledge of the Software Development Life-Cycle preferred and Agile methodology a plus.
• Experience with business analysis, requirements, software testing or proficiency tools (e.g., automated testing tools, compare tools, robotics, data visualization) a plus.
• Strong analytical and problem solving skills.
• Strong project management, organization and communication skills.
• Proficiency with PC skills (MS Office suite including Excel, Word, PowerPoint, Visio, SharePoint, OneDrive, MS Project, and Outlook, dataflow, database and reporting, testing, project management, SQL, data processing/manipulation, compare tools, automated test tools, client server applications, data visualization, workflow, robotics).

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $71,600.00 to $106,500.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. 

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at [email protected] for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
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