Lead, Business Analyst

Job Classification:

Technology - Agile, Delivery, & Product

Lead Business Analyst

We’re currently searching for an experienced business analyst to help guide our organization into the future. From researching progressive systems solutions to evaluating their impact, our ideal candidate is a detailed planner, expert communicator, and top-notch analyst. They should be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.  

The incumbent is a professional who identifies goals, develops best practices for data collection, and analyzes current processes so that they may be improved to the greatest extent possible.

Specific objectives of this role

• Consults with business stakeholders to understand business needs/challenges and deliver actionable analytics/insights solutions.
• Engages with business to answer targeted analytical questions and generate insights from data.
• Analyzes large data sets (structured, unstructured) to identify insights and patterns/trends using a variety of analytical techniques (descriptive, diagnostic, prescriptive). 
• Develops visuals/presentations and other deliverables to synthesize and communicate key insights and advise with recommendations to drive business outcomes.

Key skills

• The ability to work with colleagues and stakeholders to gain an in-depth understanding of critical business requirements
• The ability to analyze data to deliver logical conclusions
• Developing innovative solutions for operational and strategic changes
• Being proficient in inventing processes or systems needed to implement changes
• Strong communication and interpersonal skills to interact with senior-level management regarding the implementation of changes
• Sound knowledge and expertise in evaluating the implications of changes 
• Competence in writing reports and making presentations to highlight the effect of changes you made

Key Responsibilities

Integrate and analyze multiple disparate data sources from a variety of systems, such as structured and unstructured data, speech analytics, digital footprints, customer behavior, financial information, and secondary sources, as appropriate, with a goal to discover meaningful insights for businesses to make concrete business decisions. Develop impactful visuals that effectively tell the story Present analysis results with appropriate conclusions and actionable insights. Mine data to uncover patterns and to identify business trends and new opportunities for using analytics. Report on measurable OKR's, milestones, and ensure solutions are delivered on-time, in budget, and with high quality outcomes. Proactively identify project issues/risks/opportunities and suggest/implement solutions to improve the overall delivery. Engage with business to get feedback and ensure insights are actionable and meet the business needs. Willingness to experiment and learn new tools and technologies. Be an active member of an Agile team, participating in all ceremonies and continuous improvement activities and training of junior or new team members.

Technical Skills Required

Data Analytics & Insights: Analyzing structured and unstructured data to identify insights, patterns, discrepancies, anomalies, and business trends​; Integration of data from disparate sources (internal/external)​; Ability to synthesize results and make business recommendations.

Statistics and Computing: Strong knowledge of Probability, Statistics, Mathematics, Computer Science

Data Visualization: Working knowledge of using data visualization tools:​ e.g., MS Excel, Tableau, PBI

Data Wrangling: Preparing data for further analysis; Transforming and mapping raw data to generate insights​; Processing of large datasets (structured, unstructured)​; Data wrangling through DataRobot or programming/coding: Python, SQL, etc.

Database Management System: Understanding and knowledge of big data tools: Spark, Understanding and knowledge of cloud technology: AWS services

Consultative Skills

Consults with business stakeholders to understand business needs/challenges and deliver actionable analytics/insights solutions.​ Engages with business to answer targeted analytical questions and generate insights from data. Analyzes large data sets (structured, unstructured) to identify insights and patterns/trends using a variety of analytical techniques (descriptive, diagnostic, prescriptive).  Develops presentations and other deliverables to synthesize and communicate key insights and advise with recommendations to drive business outcomes.

Qualifications

• Bachelor’s or Master’s degree in IT or Computer Science or related field
• 5+ years of proven experience in an analytics and systems development capacity
• High proficiency with SQL language and database management
• Superior visualization skills (e.g., Tableau)
• Proven analytical abilities
• Practical experience generating process documentation and reports
• Excellent communicator with the ability to translate data into actionable insights

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $108,000.00 to $160,700.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. 

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at [email protected] for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please email [email protected].

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  If you are experiencing a technical issue with your application or an assessment, please email [email protected] to request assistance.