Associate Director - Payment Transactions Expert in Fraud and Risk Management (all Genders)

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get digitally enabled, both in the way they work and how they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity.

As digital pioneers with 20,000 people and 53 offices worldwide, our experience spanning technology, data sciences, consulting, and customer obsession – combined with our culture of curiosity and relentlessness – enables us to accelerate our clients' businesses through designing the products and services their customers truly value. Publicis Sapient is the digital business transformation hub of Publicis Groupe. For more information, visit publicissapient.com.

Job Description

As our Expert in Fraud and Risk Management for Payment Transactions at Publicis Sapient, you will become a trendsetter for retail payment transactions for consumers, business` and authorities, who analyses and develops business models and payment schemes to assess new digital payment solutions.

Your role will get you to the intersection of innovation and technology, business and customer experience. That will transform businesses and make life better for millions of our clients' customers.

You will collaborate with clients in small teams undertaking the transformation of the century for retail payments within Europe.
 

Your impact

• You harness deep customer research, insight and understanding to identify, test and validate new opportunities, then shape them into market-defining strategies and solutions for our clients
• Connect the dots between payment methods like (credit) card and mobile payments to digital wallets / e-wallets
• Conceptualize new business models and scenarios for the payments industry
• Identify and validating business solutions to meet client and end user requirements
• Partner with clients to articulate business goals and value pools from which we can shape product propositions that provide transformative business outcomes or customer experience
• Articulate technology-based solutions, present in new business situations and workshops, and sometimes navigate complex client situations
• Be the first point of contact to identify, manage and resolve requirement questions, dependencies, issues and risks
• Collaborating with an international English-speaking team

Qualifications

Your Skills & Experiences

• Master`s degree in Business, Economics, Finance, IT, Mathematics or comparable
• Several years of experience in fraud and risk management of retail payments, especially on issuing and acquiring side
• Several years of experience in fraud and risk monitoring of retail payments and its mitigation tools
• Worked in English-speaking teams / business environment at least 2 years
• Strong experience in product development, agile processes and project management

Set Yourself Apart With

• Experience in communication to supervisory authorities on instruments for fraud monitoring of payments
• Experience in a central bank, government, association and/or cooperatives in a position related to retail payment methods

Additional Information

Benefits of Working Here

• We work with cutting-edge technology which has always been part of our DNA and we want our employees to define what technologies our clients use next
• We provide many learning opportunities to deepen your skillset and to support your professional growth
• We offer numerous discounts on travel, cultural and leisure activities
• We put the well-being of our people first and organize various health initiatives 
• We offer you a vibrant workplace culture with many different community events throughout the year 

The entire PS community is working remote as we navigate the COVID-19 global health crisis together. Our recruiting procedures have been adjusted to ensure the health and safety of our candidates and our people remain a priority. All of our interviews are now taking place via phone and video conferencing. Thank you very much for your understanding.