Experience Design Lead

Company Description

We are Publicis Sapient, and we build world-class digital services and products in a studio that’s buzzing with creativity.

The range of work here is immense. You might be conceptualising user journeys for a tourism destination one week, then simplifying e-commerce experiences for a retail giant the week after.

We’re hiring now because our end-to-end services are in greater demand than ever. It’s a hugely exciting time for us, and we want to find like-minded creative thinkers who are keen to thrive in a super-friendly studio.

Job Description

We want to hire a Experience Design Lead who will strengthen our craft capabilities and build close relationships with clients and within teams.

Essentially, the job is to design consistent and effective UX designs that delight our clients’ customers. Beyond that, we’re looking for UX specialists who are hungry to expand their capabilities and build their knowledge.

We really like strategic thinkers who can help us understand and define customer value. But that must be backed by practical design genius that helps our clients reach their goals.

Qualifications

• Experience leading project teams and streams of work 
• Experience liaising with senior clients and stakeholders, taking briefs, challenging them when required and looking for opportunities where design can add further value to the client’s business and their customers’ experiences 
• Experience managing and mentoring designers, and supporting their growth 
• Experience in design and innovation teams (agency or in-house) 
• A diverse portfolio that demonstrates outstanding craft across channels 
• Expert knowledge of tools such as Sketch, Figma, Principle and the Adobe suite 
• Expert knowledge of creating and operating design systems, and advocacy of their impact and use 
• A multidisciplinary skillset that runs from UI design to UX practices, and from conceptual thinking to brand development 
• A good communicator of work 
• Knowledge of best practices in design and customer experience as well as industry trends  
• A proven ability to work collaboratively in teams 
• Strong organisational skills 

Qualities That Set You Apart 

• Track record of high-quality UX delivery on complex web and mobile projects
• You might lean more towards crafting the aesthetics of an experience, but are just as comfortable conceptualising and developing user journeys
• You have shown entrepreneurial spirit as a proven self-starter who is energetic, pragmatic and who welcomes challenges 
• You combine world-class craft with strategic thinking and have an interest in learning about the business impact of design 
• Proficiency in creating both low- and high-fidelity prototypes 
• Comfortable leading interaction and motion design  
• Strong experience in scoping, estimating and planning work 
• Track record of building and maintaining client relationships and working with clients’ design teams 

Additional Information

Benefits include flexible working, life assurance, dental insurance, income protection, private healthcare for you and your family (pre-existing conditions and mental health coverage included), pension scheme, and a 24-hour Employee Assistance Programme to help with any life difficulties. 

We have a nurturing and open culture that champions every individual in their growth. We support our colleagues through business resource groups and safe spaces that focus on gender, LGBTQ+, race and ethnicity, caring, mental health and disability (both visible and non-visible). We are signed up to the UK Race at Work Charter as part of our long-term commitment to improve representation, inclusion and belonging for Black and minority ethnic talent. Staff are offered training in accessible design, unconscious bias, allyship and mental health first aid.  

We offer unique learning opportunities, with thousands of courses available to help you build both your professional and personal skills.