Manager Agile Program Management_Project Management

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers.We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity.United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across truly value.

Job Description

• Lead the overall delivery setup and execution, people and financials management for the assigned software services projects/ program work streams in order to realize defined business outcomes with mid-sized, globally distributed teams
• Partner with other delivery leads, clients, and other internal/ external stakeholders to drive effective adoption of best practices, deployment of processes, methodologies, and tools, execution of ceremonies and drive continuous improvement of delivery engagements
• Contribute to pre-sales and works with the legal and operations teams to ensure compliance
• Manage relationships & status reporting within the organization, with clients & applicable third parties
• Manage internal and external dependencies for the project or program
• People management responsibilities for team members, track leads, scrum masters, and product owners
• Participate in Delivery Management and(or) Agile communities
• The Scrum Master is trained in practicing Scrum and helps a team adopt Scrum in order to deliver quality releases quickly to market
• Expertise with various Agile Methodologies –Scrum, Scrum with XP, Kanban, Scrum ban, etc.
• Expertise with various Agile Tools -Jira, Planner, Confluence, RTC, TFS, Rally, etc and ensuring adoption in a consistent manner.
• Act as a servant leader and shield the team from external interference and distractions to keep it in group flow
• Create self-organizing teams, build consensus and resolve conflict
• Responsible for the team to follow processes, establishing and actively facilitating the cadence of all scrum ceremonies, and removing team impediments or escalating as per defined SLAs
• Ability to partner with the product owner and manage backlog -backlog prioritization, backlog grooming, ready groomed stories for the next 3 iterations
• Responsible for Definition of Done, Definition of Ready, Sprint Dashboard, Burndown Charts, QA Metrics (Quality/Technical Debt; Cycle Time/Lead Time), Story Quality Metrics, Escalation Plan, Sprint Start, and Closure activities, Team working Agreement, push for Automation, Story Estimation techniques (like planning poker), etc.
• Ability to manage and increase team velocity, measure efficiency at the team and individual level
• Articulate the overall project risk and risk mitigation plan and make it transparent to the relevant stakeholders
• Good to have a functional understanding of the project and business value being delivered
• Keeps scrum artifacts updated and visible•Knowledge of engineering best practices (XP, Refactoring, Clean code patterns, CI/CD –DevOps, TDD/BDD/DDD, Trunk based development)
• Ability to run Scrum at scale using scaled agile solutions like Scrum of scrums, SAFe, DaD, LeSS, or other industry frameworks
• Enable continuous improvements around engineering maturity, product management, and agile processes via facilitating assessments, reviews, and retrospectives
• Track project quality in real time using dashboards and metrics•Owns the empirical governance process across multiple scrum teams•Articulate project metrics including leakage, DOP, revenue & margins etc.
• Ability to build relationships and manage Stakeholders, get periodic feedback from clients and derive corrective actions to make clients successful through realization of business outcomes for a large project or program
• Collaborates closely with Product owner on product roadmap, release planning and business prioritization
• Mentor and provide oversight to Scrum Masters.
• Build strong relationship with internal stakeholders (Capability teams, IT, people success, Office Services, Business Operations, Finance including DAT (Deal acceptance team)) and external stakeholders (vendors and external teams)
• Partner with Agile coach(es) and other senior leads within and external to drive compliance and delivery maturity improvement
• Contributes to the Organization’s Agile community

Qualifications

• Over 9+ years of experience as the lead project manager for full lifecycle delivery of mid-sized (>6 months in schedule and >600 person days in effort) software services projects or programs with globally distributed teams
• Strong “hands-on” project management experience from inception to closure phases
• Experience with 3 or more engagements as a lead (scrum master, product owner, Kanban lead, etc.) on delivery or consulting projects/ programs based on Scrum/ Kanban framework
• Experience in delivering one or more fixed time, fixed price, or SLA-based managed services engagements
• Delivery experience with scaled agile engagements•Over 3 years of leadership experience in a direct client-facing role (preferably in the US or UK) as part of a consulting/ services organisation•Knowledge of 2 or more effort and cost estimation methodologies/ frameworks
• Direct people management responsibilities for 10 or more people (including track leads/ other leads) and indirect responsibility/ span of 25 or more people as part of a cross-functional team comprising of business analysts. Creative designers, developers, testers and other support functions
• Strong commercial acumen i.e. understanding of pricing models, delivery P&L, budgeting, etc. Basic level understanding of contracts
• Industry experience in Retail, Financial Services, Energy & Commodities, Travel & Hospitality, Automotive, and Consumer products is preferred.

Nice to have Experience & Credentials•Diverse experience across more than one service offering such as application development and maintenance, application/ product support, systems integration, product engineering, package implementation, project management consulting, etc.•Practitioner experience as an Agile Coach•Certifications: SAFe or other scaled agile related certifications

Additional Information

• Gender-Neutral Policy
• 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
• Generous parental leave and new parent transition program
• Flexible work arrangements
• Employee Assistance Programs to help you in wellness and well being