Senior Product Manager - Financial Services

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Job Description

Senior Product Manager (Manager)

As a Senior Product Manager at Publicis Sapient, you act as your client’s trusted advisor
in leading the overall vision, strategy, roadmap, and prioritization for a specific digital product, or products, within an engagement. You will collaborate with clients undertaking major Digital Business Transformation (DBT) engagements to understand their business, end-customer needs, and then constantly deliver value with fast increment cycles.

Your Impact:

• Partner with client(s), strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience

• Develop product vision, strategy, and market/user research, by keeping the customer at the center of everything we do while using design thinking tools.

• Represent clients in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options

• Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis

• Establish customer journey mapping to guide product development; then validate that learning with user testing

• Translate product vision into a roadmap containing well-defined, prioritized features that will realize the product vision and value

• Validate and present the business case to the C – level executives and lead business reviews to ensure the team prioritizes the right features

• Serve as a voice of the customer among the cross-functional team, always understanding the customer's needs

• Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes

• Masterfully apply Lean-Agile practices and frameworks

• Collaborate with product owners, solution managers, and cross-functional product managers, to ensure alignment toward the same program increment (PI) objectives

• Collaborate with system architects to envision and prioritize system enablers

• Represent industry best practices and market trends to assist the client in maintaining a competitive advantage

• Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority

• Inspire, lead, and mentor, a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services

Qualifications

Your Skills and Experience

• Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion for extending this understanding throughout the organization

• Demonstrated success in creating digital products vision, strategy, experience, and enterprise solutions and services - from ideation to launch, including engineering and operational quality

• Experience working with a multi-disciplinary team on customer-focused products and services

• Proven ability in collaborating and leading Program Increment (PI) cycles

• Significant industry knowledge and expertise within XYZ industry

• Proven ability to prioritize multiple demands and obtain buy-in from stakeholders

• Practice in workshop facilitation to cultivate the ideation

• Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments

• Proven track record of working with senior client stakeholders and diverse teams as a servant leader and steward of economic and customer value

• Mastery in leading change and inspiring others to change behaviors

• An influencer in continuous learning and innovation

Set Yourself Apart With:

• Certified SAFe Product Owner/Product Manager designation

• Certified Agile Product Manager designation

A Tip From the Hiring Manager

A successful Senior Product Manager at Publicis Sapient combines leadership skills, rooted in customer centricity, with tactical product management skills to drive the clients and team in releasing program increments every 10-12 weeks (or applicable frequency at the client’s organization)

Additional Information

Benefits of Working Here:

An array of benefits are offered to Publicis Sapient employees. In addition to a leading compensation package, 25 days paid annual leave, life assurance, dental insurance, income protection, private healthcare for you AND your family (pre-existing conditions included), and a pension is the least we want to provide to you.

The learning opportunities here are endless plus of course the opportunity to be part of a game-changing organisation that encourages outside-the-box thinking and empowerment to know that the world is your oyster when it comes to your career! With free soya lattes and gym fee reimbursement being thrown in, you’ll get to taste the best coffee in town (in our opinion).

Flexibility and mobility is required to deliver this role as there may be requirements to spend time onsite with our clients to enable delivery of the first class services we pride ourselves in.