Advisory Financial Services Digital Tech Sr. Associate, SalesForce.com
- Experience 0-5 Years
- Category Consulting
- Location New York, NY
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PwC Advisory helps our clients with their most challenging imperatives from strategy through execution. We combine the breadth of knowledge of over 48,000 global professionals with deep industry knowledge to deliver custom solutions for our clients. We work with the world's largest and most complex companies and understand the unique business issues and opportunities our clients face.
The Financial Services industry is operating in a challenging environment due to global economic pressure, increasing regulatory demands and capital requirements, and significant operational and technology changes. Our growing Financial Services Advisory team provides strategy, management, technology and risk consulting services to help major financial institutions around the world respond to their most complex business challenges. The Financial Services Advisory practice is composed of three industry sectors: Asset Management, Banking and Capital Markets, and Insurance.
Our Salesforce consultants help clients solve business and technology challenges related to improving customer and employee experience. This high performing team leverages the Salesforce technology and platform to help clients transform their sales, service and marketing capabilities. Typical engagements are a combination of sales transformation, service transformation, marketing transformation, analytics, force platform based innovation and development, change management and training.
Minimum Years of Experience: 2
Minimum Degree Required: Bachelor's degree
Degree(s) Preferred: Master's degree in Computer Science, Information Systems or related areas
Certification(s) Preferred: Salesforce.com Certified Administrator, and/or Salesforce.com Certified Developer, Salesforce.com Certified Sales/Service Consultant
Demonstrates proven thorough knowledge and acumen specific to understanding underlying client business problems and developing Salesforce technology-enabled solutions that addresses the needs of large organizations, including the following areas:
-Implementing technology solutions to help streamline organizational needs and meet legal-related and industry-specific compliance standards and regulations.
-Understanding and solving business and technology challenges related to the implementation of CRM technologies, delivering Social & Mobile Enterprise platforms, and designing and developing platform-based applications that meet client business needs.
Demonstrates some proven success and thorough abilities to learn and perform in functional and technical capacities, which includes the following areas:
-System application implementations, software configurations or other related coding in the following CRM technological product suites ? Salesforce.com, SAP, Oracle, Marketo and related cloud and/or on?premise ERP business applications;
-Software configuration, Mobile solutions, Apex coding, or Visualforce coding experience inSalesforce.com and/or Veeva;
-Third party integrations and functionality and impact of these integrations;
-Utilization of PC applications (i.e. Microsoft Word, Excel, PowerPoint and Project) and business levels of fluency in multiple languages to write, communicate, facilitate, and present cogently, emphasizing the ability to capture effectively clients' needs and understand their systems enough to be able to translate those needs in to system functionality; and,
-Produce deliverables within a diverse, fast paced environment, collaborate effectively across teams and juggle multiple projects and initiatives simultaneously.
Demonstrates some proven success and abilities as a team member: understanding personal and team roles; contributing to a positive working environment by building solid relationships with team members; proactively seeking guidance, clarification and feedback; providing guidance, clarification and feedback to less-experienced staff