Forensic Technology Operations Leader

A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change. Our team has responsibility and ownership for the strategy, management and delivery of technology services that are essential to business systems and applications.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

• Deal effectively with ambiguous and unstructured problems and situations.

• Initiate open and candid coaching conversations at all levels.

• Move easily between big picture thinking and managing relevant detail.

• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

• Contribute technical knowledge in area of specialism.

• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

• Navigate the complexities of cross-border and/or diverse teams and engagements.

• Initiate and lead open conversations with teams, clients and stakeholders to build trust.

• Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Additional Educational Requirements:
In lieu of a Bachelor Degree, 12 years of professional experience involving technology-focused process improvements, transformations, and/or system implementations.

Minimum Years of Experience:
7 year(s) of relevant experience

Preferred Qualifications:

Degree Preferred:
Master Degree

Additional Educational Preferences:
Bachelor's degree in Computer Science or a related discipline, or equivalent work experience.

Certification(s) Preferred:
Relativity Certified Administrator and/or Relativity Infrastructure Specialist.

Preferred Knowledge/Skills:
Demonstrates thorough abilities and/or a proven record of success as a team leader including the following areas:

• Applying eDiscovery and analytics applications expert knowledge including Relativity, Nuix, Reveal/Brainspace and Aspera;

• Possessing experience with Microsoft Azure and cloud-based system architecture;

• Demonstrating knowledge and administration of Windows/Linux OS and Microsoft SQL Server databases;

• Possessing 5-7+ years of direct application support and familiarity of application development best practices;

• Understanding of standard application architecture and deployment;

• Working with and maintaining extensive knowledge of Windows Server operating systems including Windows Server 2012 R2;

• Demonstrating proficiency in establishing and supporting automated application monitoring protocols;

• Demonstrating proven communications (verbal and written), interpersonal and organizational skills;

• Utilizing judgment and analytical ability;

• Applying proven documentation skills - MS Word, Excel, Project and Visio;

• Demonstrating ability to work effectively across constituencies - management, the business, IT security, IT operations, third parties;

• Leading and maintaining mission critical production environment support; and,

• Applying working knowledge in ITIL Incident, Change and Problem Management.

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in California, Colorado, Nevada, New York State, or Washington State, please visit the following link for pay range information: https://pwc.to/payrange-v1-productstechseniormanager

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