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Manager, Tenant Collaboration Services Engineer (REMOTE)

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Raytheon Technologies

4.1

CT

Why you should apply for a job with Raytheon Technologies:

  • Raytheon Technologies is on FGB’s Best Companies for Women of 2019.

  • FGB'ers gave this company a 4.1/5 in overall job satisfaction

  • Programs are also available for dependent and adult care, family leave, college planning, counseling and personal convenience services.

  • We provide programs that offer solutions to life’s challenges, including a variety of flexible work arrangements and paid time off.

  • Employees may participate in tax-advantaged accounts to pay for eligible health and dependent care expenses with pretax dollars.

FGB'ers' job reviews

69%
Say women are treated fairly and equally to men
78%
Would recommend to other women
80%
Say the CEO supports gender diversity

#01528574

Position summary

Raytheon Technologies Corporation is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Waltham, Massachusetts.

To realize our full potential, Raytheon Technologies is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed.

Summary of Role:

Raytheon Technologies Enterprise Services is seeking an Office 365 Administrator/Engineer providing day-to-day administration and support for Microsoft 365. As an Engineer you will utilize your experience and knowledge of Office 365 architecture, administration, and best practice recommendations combined with a strong current and deep experience in security, legal and regulatory/compliance controls required for a Canadian cloud environment.  This position is hands on focused on program target initiatives, maintaining documentation, diagrams, change control processes, tenant administration and ensuring the environments are within RTX compliance mandates. The Microsoft 365 Administrator/Engineer is a full-time position, this position will be part of a global Engineering team supporting our Canada Businesses and other global tenants.

Responsibilities:

Knowledge of Microsoft's entire cloud suite including Office, Teams, SharePoint, Outlook, and OneDrive.

Responsible for the analysis, design, and implementation of Microsoft Office 365 and related solutions through a large-scale migration in a multi-tenant environment

Office 365 administration, groups, licensing, automations, tenant health, and new service enablement.

Design and implementation of products based on requirements while meeting cyber and security policies for an IT subject matter area

Assist other project members with analysis and evaluation and with the preparation of recommendations for system improvements

Execute change management requests and provide support for scheduled and planned maintenance

O365 subject matter expert

Implementation and post-installation responsibilities include technical consulting to end-user support and other infrastructure teams.

Support Operations Tier 3 for Tenant Engineering when essential

Participate in researching and testing next generation technologies

Coordination and escalation to Microsoft Support

Adhere and comply with RTX Cyber Security requirements

Education: 

Typically requires a university degree or equivalent experience and minimum 8 years prior relevant experience or an advanced degree in a related field and minimum 5 years experience

Preferred Qualifications:

Preferably 8+ years overall experience with ideally 3 years as an O365 engineer in a large enterprise environment

Proven experience or demonstrated capability in leading IT transformational initiatives in complex, dynamic environments where agile was applied at scale

Excellent decision making and critical-thinking skills

Ability to meet deadlines with Projects and Assignments

Ability to learn and support new technologies and train others

Energetic and highly motivated self-starter

Self-motivated and a positive attitude

Outstanding organizational and communication skills are required

Detailed oriented and have the ability to multi-task

O365 Certification a plus

Experienced PowerShell scripting

Ability to adapt to a fast-paced environment

Availability to provide On Call support out of normal working hours on a rotational basis.

Location:

US Remote Location

Required Status:  

US Citizenship Required

About the company

69516

Raytheon Technologies

Industry: Defense & Space

Raytheon Technologies is a leader in the global building and aerospace businesses. Our investments in technology enable us to develop new and improved ways to keep people safe, comfortable, productive and on the move. Raytheon Technologies products touch millions of people every single day. By combining a passion for science with precision engineering, we create the smart, sustainable solutions that ...

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