Collections Portfolio Analyst , North America

Rentokil Terminix

4.8

(30)

Wyomissing, PA

Why you should apply for a job to Rentokil Terminix :

  • Ranked as one of the Best Companies for Women in 2023
  • 4.8/5 in overall job satisfaction
  • 4.7/5 in supportive management
  • 97% say women are treated fairly and equally to men
  • 97% would recommend this company to other women
  • 80% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Terminix offers Maternity Leave and Parental Leave (non-birthing parents regardless of gender).
  • Terminix medical plans cover certain prescription drugs used to aid in fertility.
  • Every year Terminix donates to community partners based on the steps taken by our teammates across the country.
  • #JOB_POSTING-3-85136

    Position summary

    mmunication and follow up with Sales/Program Managers and other departments regarding the collection of past
    due accounts is essential.

    Responsibilities include, but are not limited to the following:

    • Manage every aspect of the assigned portfolio for the customer and Rentokil's benefit.

    • Research and resolve customer disputes that are preventing payment, working with the most delinquent accounts as first priority.

    • Establish productive, professional and consultative relationships with key personnel throughout assigned client organizations (at both the franchise and corporate level).

    • Proactively assess, clarify, validate customer needs and add value to customers' programs on an ongoing basis.

    • Work as part of the National Accounts team with support to billing, sales and program management efforts.

    • Perform weekly review of assigned accounts with detailed reporting to assess payments, past due A/R, billing portal rejections and open services to be billed.

    • Must display critical thinking skills, including the ability to assess numbers, trends, and data in order to reach new conclusions based on the findings.

    • Perform Account/Payment and Invoicing to Portal reconciliations.

    • Maintain precise information on status of collection efforts through gathered data, analyze results and provide ongoing reports.

    • Suggest new methods of data capture, analysis and reporting to provide continuous improvement and value to clients served.

    • Perform all other duties as assigned.

    What do you need?

    Experience working on aged accounts in a business-to-business environment

    • Proficiency with spreadsheet applications, including advanced Excel skills (VLOOKUPs and Pivot Tables)

    • Working knowledge with Google applications (Docs, Sheets, Calendar, Drive, etc.)

    • Good working knowledge of computerized systems

    • Creativity, ingenuity and flexibility to adapt to each business account's situation in an unscripted call

    • Has decision-making skills

    • Minimum of 3-5 years in a combination of
      credit, collections, AR and/or billing, or
      progressive experience in a related field

    Why Choose Us?

    A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

    Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

    Click here to read more about our Total Rewards Program which includes:

    Professional and Personal Growth

    • Multiple avenues to grow your career

    • Training and development programs available

    • Tuition Reimbursement benefits (for FT Colleagues)

    Health and Wellness

    • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

    • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

    Savings and Retirement

    • 401(k) retirement plan with company-matching contributions

    Work-Life Balance

    • Vacation days & sick days

    • Company-paid holidays & floating holidays

    • A company mindset that prioritizes health, safety, and flexibility

    We are looking for individuals who want to make a difference where our customers live and work. Is that you?

    This company is a Drug Free workplace.

    Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

    Know Your Rights - Workplace Discrimination is Illegal

    Pay Transparency - Nondiscrimination Provision

    California residents click here to review your privacy rights.

    By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.

    Why you should apply for a job to Rentokil Terminix :

  • Ranked as one of the Best Companies for Women in 2023
  • 4.8/5 in overall job satisfaction
  • 4.7/5 in supportive management
  • 97% say women are treated fairly and equally to men
  • 97% would recommend this company to other women
  • 80% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Terminix offers Maternity Leave and Parental Leave (non-birthing parents regardless of gender).
  • Terminix medical plans cover certain prescription drugs used to aid in fertility.
  • Every year Terminix donates to community partners based on the steps taken by our teammates across the country.