Customer Care Executive - Dahisar (Mumbai)

Rentokil Terminix

4.8

(26)

India

Why you should apply for a job to Rentokil Terminix :

  • Ranked as one of the Best Companies for Women in 2023
  • 4.8/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 85% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Terminix offers Maternity Leave and Parental Leave (non-birthing parents regardless of gender).
  • Terminix medical plans cover certain prescription drugs used to aid in fertility.
  • Every year Terminix donates to community partners based on the steps taken by our teammates across the country.
  • #3220

    Position summary

    e to set the targets for the renewals based on the month portfolio

    • To support the branches for the retention, renewals & increase the branch revenue via price increase & up selling
    • Compliant Management- To identify & resolve the customers complaints within the specific timelines
    • Alert Account Management- To identify the alert customer & bring the possibility of the revival of the accounts
    • To provide recommendations & suggestions to the branch for the improvement
    • Conduct regular review & terminate the non-revival accounts
    • Should be able to analyze data and over the challenging areas to improve month-on-month performance.
    • Should be able to share the monthly dashboard with the analysis and recommendations

    KEY DELIVERABLES

    • Managing Residential & Commercial Renewals

    Requirements:

    CORE COMPETENCIES

    • Attentiveness.
    • Clear communication skills.
    • Ability to use positive language.
    • Time management skills
    • Data Analysis

    EDUCATIONAL / OTHER REQUIREMENTS

    • Graduation with 03 years of experience

    Benefits:

    • Attractive Base Salary
    • Annual Performance Based Bonus
    • Group Mediclaim Insurance Policy
    • Travel Reimbursement
    • Equal Opportunities

    Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential

    .

    Why you should apply for a job to Rentokil Terminix :

  • Ranked as one of the Best Companies for Women in 2023
  • 4.8/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 85% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Terminix offers Maternity Leave and Parental Leave (non-birthing parents regardless of gender).
  • Terminix medical plans cover certain prescription drugs used to aid in fertility.
  • Every year Terminix donates to community partners based on the steps taken by our teammates across the country.