Customer Care Representative (Onsite)

deviation from standard operating procedures.

Responsibilities include, but are not limited to;

• Handles customer correspondence for service, scheduling, and billing inquiries

• Offers creative Home Inspection leads to qualifying customers

• Cultivates and maintains on-going customer relationships

• Uses computerized system for identifying customer needs, tracking contacts, information gathering, and/or troubleshooting

• Communicates with branch personnel to resolve service and scheduling issues

• Initiates outbound customer service calls for various campaigns

• Handles incoming calls from technicians to provide support

What do you need?

• High School Diploma or GED

• 1-2 years of customer service experience preferred

• Ability to use a personal computer

• Basic knowledge of Microsoft Word, Excel, and Windows

• Ability to type 25 wpm preferred

• Successfully meet pre-employment background screen

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes:

Professional and Personal Growth

• Multiple avenues to grow your career

• Training and development programs available

• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days

• Company-paid holidays & floating holidays

• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

Know Your Rights - Workplace Discrimination is Illegal

Pay Transparency - Nondiscrimination Provision

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