Home Service Technician

Rentokil Terminix

4.8

(30)

Bourne, MA

Why you should apply for a job to Rentokil Terminix :

  • Ranked as one of the Best Companies for Women in 2023
  • 4.8/5 in overall job satisfaction
  • 4.7/5 in supportive management
  • 97% say women are treated fairly and equally to men
  • 97% would recommend this company to other women
  • 80% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Terminix offers Maternity Leave and Parental Leave (non-birthing parents regardless of gender).
  • Terminix medical plans cover certain prescription drugs used to aid in fertility.
  • Every year Terminix donates to community partners based on the steps taken by our teammates across the country.
  • #JOB_POSTING-3-87482

    Position summary

    termite service and home services for each assigned customer (both established and new)

    • Complete annual re-inspections to ensure continued service efficacy and identify/document any concerning conditions

    • Advise customers of service work completed, summarize concerning conditions, relate recommended solutions/benefits, gain commitment, and collaborate with other team members on needed follow-ups

    • Maintain safe and clean vehicle/equipment and ensure sufficient quantities of product to meet service needs

    • Maintain proactive schedule management, partnering with management and branch support center as needed for any scheduling interventions

    • Conduct classroom/field training to enable growth/development of apprentice technicians and support branch/market priorities

    Qualifications

    • High school diploma or general education degree (GED)

    • Ability to read, write, and verbally communicate

    • Ability to present information in both internal and external settings

    • Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals

    • Ability to follow mixing instructions on product labels

    • Maintains licenses/certificates as required by federal, state, or local regulations

    • Maintains valid driver's license

    Success Measures

    • Customer Satisfaction

    • Customer Retention

    • Effective Customer Communication

    • Household/Neighborhood Penetration and Sales Growth

    Critical Competencies

    • Serve: Customer Service

    • Serve: Treatment

    • Inspect: Identify and Problem Solve

    • Advise: Solutions, Bundling, and Pricing

    • Partner: Selling, Retention, and Referral

    • Equipment/Vehicle/Facility Stewardship

    • Life Science

    • Efficacy

    • Scheduling and Prioritization

    • Customer Development

    • EHS and Compliance

    Key Relationships

    • Terminix Customers

    • Field Teammates

    • Teammates from Other Functions

    • Branch/Functional Leadership

    Physical Demands

    The physical demands are representative of those that must be met by a teammate to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Standing: Frequency - Frequently, 1/3 to 2/3 of day

    • Walking: Frequency - Frequently, 1/3 to 2/3 of day

    • Sitting: Frequency - Frequently, 1/3 to 2/3 of day

    • Lifting: Frequency - Frequently, 1/3 to 2/3 of day (max 50 lbs.)

    • Carrying: Frequency - 1/3 to 2/3 of day (max 20 lbs.)

    • Pushing: Frequency - Frequently, 1/3 to 2/3 of day (max 20 lbs.)

    • Pulling: Frequency - Frequency - Frequently, 1/3 to 2/3 of day (max 20 lbs.)

    • Climbing: Frequency - Frequently, 1/3 to 2/3 of day

    • Balancing: Frequency - Frequently, 1/3 to 2/3 of day

    • Stooping: Frequency - Frequently, 1/3 to 2/3 of day

    • Kneeling: Frequency - Frequently, 1/3 to 2/3 of day

    • Bending: Frequency - Frequently, 1/3 to 2/3 of day

    • Crouching: Frequency - Frequently, 1/3 to 2/3 of day

    • Crawling: Frequency - Frequently, 1/3 to 2/3 of day

    • Reaching: Frequency - Frequently, 1/3 to 2/3 of day

    • Handling: Frequency - Frequently, 1/3 to 2/3 of day

    • Grasping: Frequency - Frequently, 1/3 to 2/3 of day

    • Feeling: Frequency - Frequently, 1/3 to 2/3 of day

    • Talking: Frequency - Frequently, 1/3 to 2/3 of day

    • Hearing: Frequency - Frequently, 1/3 to 2/3 of day

    • Repetitive Motions: Frequency - Frequently, 1/3 to 2/3 of day

    • Eye/Hand/Foot Coordination: Frequency - Frequently, 1/3 to 2/3 of day

    Working Environment

    The working environment is representative of those that must be met by a teammate to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Extreme Cold: Frequently, 1/3 to 2/3 of day

    • Extreme Heat: Frequently, 1/3 to 2/3 of day

    • Humidity: Frequently, 1/3 to 2/3 of day

    • Wet: Frequently, 1/3 to 2/3 of day

    • Noise: Frequently, 1/3 to 2/3 of day

    • Hazards: Frequently, 1/3 to 2/3 of day

    • Temperature Change: Frequently, 1/3 to 2/3 of day

    • Atmospheric Conditions: Frequently, 1/3 to 2/3 of day

    • Vibration: Rarely, Less than 1/3 of day

    • Chemical Exposure: Frequently, 1/3 to 2/3 of day

    • Wildlife Contact: Frequently, 1/3 to 2/3 of day

    • Heights: Frequently, 1/3 to 2/3 of day

    • Working Condition: Frequently, 1/3 to 2/3 of day

    • Small Tight Spaces: Frequently, 1/3 to 2/3 of day; Specifications: Minimum, 22 in x 30 in x 30 in

    Why Choose Us?

    A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

    Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

    Click here to read more about our Total Rewards Program which includes:

    Professional and Personal Growth

    • Multiple avenues to grow your career

    • Training and development programs available

    • Tuition Reimbursement benefits (for FT Colleagues)

    Health and Wellness

    • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

    • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

    Savings and Retirement

    • 401(k) retirement plan with company-matching contributions

    Work-Life Balance

    • Vacation days & sick days

    • Company-paid holidays & floating holidays

    • A company mindset that prioritizes health, safety, and flexibility

    We are looking for individuals who want to make a difference where our customers live and work. Is that you?

    This company is a Drug Free workplace.

    Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

    Know Your Rights - Workplace Discrimination is Illegal

    Pay Transparency - Nondiscrimination Provision

    California residents click here to review your privacy rights.

    By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.

    Why you should apply for a job to Rentokil Terminix :

  • Ranked as one of the Best Companies for Women in 2023
  • 4.8/5 in overall job satisfaction
  • 4.7/5 in supportive management
  • 97% say women are treated fairly and equally to men
  • 97% would recommend this company to other women
  • 80% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Terminix offers Maternity Leave and Parental Leave (non-birthing parents regardless of gender).
  • Terminix medical plans cover certain prescription drugs used to aid in fertility.
  • Every year Terminix donates to community partners based on the steps taken by our teammates across the country.