Inside Sales Representative

Rentokil Terminix



Palm Coast, FL


Position summary

Inside Sales Representative

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

Do you have a passion for sales? Can you hunt down new business and 'win the sale'? Looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us to their friends!

Who are we? 

SOLitude Lake Management – a proud member of the Rentokil family of companies - provides aquatic management services to lakes, ponds, reservoirs, and wetlands. SOLitude offers a wide variety of services including fishery programs, algae and aquatic weed control, mechanical harvesting/hydro-raking, installation/maintenance of fountains and aeration systems, and water quality testing. 


What do our Inside Sales Representatives do?

The primary purpose of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally,profitably and ethically by executing the company designed sales process. The role of the Inside Sales Professional for Rentokil North America Pest Control is to meet or exceed Baseline Sales Targets, meets or exceeds KPIs while maintaining a customer focused service.

Reponsibilities include but are not limited to:

  • Effectively manage inbound daily sales calls expectations.
  • Consistently maintain a 60% or better closing rate and convert customer call-ins to 60% or better into our Year Round Protection Plan.
  • Consistently achieve and exceed monthly Base Line Sales Target.
  • Clearly identify and execute the Inside Sales 6 Step Sales Approach.
  • Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours.
  • Re-solicitation/calls to convert single purchase customers into Year Round Protection Plan.
  • Effectively Execute Residential Campaigns for both new and existing customers.
  • Execute outbound and SMS campaigns as needed.  Needs are determined by inbound volume.  During non-peak months, it may be necessary to support campaigns other than Inbound.  
  • Call volume standards are 12-15 Calls per Hour.
  • Meet or exceed a monthly call quality sc
  • Meet or exceed an average monthly call quality score above 75%.
  • Multi-tasking skills are essential

What do you need?

  • Minimum High School diploma or GED required

  • 1+  years successful experience at a rapidly growing professional sales organisation.  

  • 1+  years Call center experience 

  • Proven history of driving sales results and achieving goals

  • Must possess superior verbal and written communication skills. 

  • Experience in effectively collaborating with internal and external stakeholders

  • Proven success in a dynamic, fast paced environment


Why Choose Rentokil?

A career with Rentokil is a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance and we love to promote from within. We offer competitive pay on a bi-weekly pay schedule (weekly in NY & CT) and many of our roles offer performance incentives.

Below you'll find information about some of what Rentokil North America has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria.

Click here to read more about our Total Rewards Program which includes: 

  • Professional and Personal Growth

  • Multiple avenues to grow your career

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)

  • Health and Wellness

  • Health benefits including Medical, Dental, Vision, and Life Insurance with no waiting period   

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

  • Savings and Retirement

  • 401(k) retirement plan with highly-competitive company-matching contributions, holiday savings club, and more

  • Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work.  Is that you?

Want to hear Colleague feedback on what it's like to be on our team? Check out our parent company, Rentokil North America, on Glassdoor! Glassdoor - Rentokil North America

Rentokil North America is a Drug-Free Workplace

Rentokil North America is an equal opportunity employer with a commitment to equality in every aspect of employment.  As we expand, we are focused on building a foundation of diverse talent and equality in all areas of our workforce.  All qualified applicants receive equal consideration, regardless of race, gender, sexual orientation, religion, ethnicity, national origin, veteran status, or disability.

Link to Federal employment poster:

Pay Transparency Nondiscrimination Provision

Why you should apply for a job to Rentokil Terminix :

  • 5/5 in overall job satisfaction

  • 4.8/5 in supportive management

  • 100% say women are treated fairly and equally to men

  • 100% would recommend this company to other women

  • 88% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Terminix offers Maternity Leave and Parental Leave (non-birthing parents regardless of gender).

  • Terminix medical plans cover certain prescription drugs used to aid in fertility.

  • Every year Terminix donates to community partners based on the steps taken by our teammates across the country.