Operations Manager - Ehrlich

Rentokil Terminix

4.9

Novi, MI

Why you should apply for a job to Rentokil Terminix :

  • 4.9/5 in overall job satisfaction

  • 4.9/5 in supportive management

  • 100% say women are treated fairly and equally to men

  • 100% would recommend this company to other women

  • 100% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Terminix offers Maternity Leave and Parental Leave (non-birthing parents regardless of gender).

  • Terminix medical plans cover certain prescription drugs used to aid in fertility.

  • Every year Terminix donates to community partners based on the steps taken by our teammates across the country.

  • #38329

    Position summary

    Operations Manager

    Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

    Are you passionate about Management?  Are you looking to build your career in an exciting industry and a growing world class organization?  Come see why so many of our team members recommend us to their friends!

    Who are we?

    JC Ehrlich is proud to be a member of the Rentokil family of companies in North America.  We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.  We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services.

    Responsibilities

    What do our Operations Managers do?

    Our Operations Managers are responsible for training, leading and developing a team of specialists.  They help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients.  Additional management duties include monitoring and adjusting scheduled appointments for efficiencies, field routing, client QC audits, and account management.

    Responsibilities include, but are not limited to; 

    • Manage daily operations of specialists with the goal of providing superior customer service to our clients
    • Offer direction to staff in all aspects of operations, service and client care
    • Responsible for managing basic financial performance of the operations, including revenue growth and expense control
    • Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
    • Able to work a flexible schedule, including early mornings and weekend work when needed
    • Submit weekly, monthly and yearly reports, as required

    What do you need?

    • Bachelor’s degree (preferred but not required)
    • 3-5 years in a management role with emphasis in customer service
    • Success in training, mentoring and coaching service professionals
    • Must have excellent verbal and written communication skills
    • Previous experience in a route-oriented, service environment a plus
    • Ability to obtain and maintain licenses/certificates as required by federal, state and local regulations
    • Must pass pre-employment background screen
    • Must possess a valid driver’s license and pass motor vehicle record search

    Qualifications

    Why Choose Rentokil?

    A career with Rentokil is a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance and we love to promote from within. We offer competitive pay on a bi-weekly pay schedule (weekly in NY & CT) and many of our roles offer performance incentives.

    Below you'll find information about some of what Rentokil North America has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria.

    Click here to read more about our Total Rewards Program which includes: 

    • Professional and Personal Growth

    • Multiple avenues to grow your career

    • Training and development programs available

    • Tuition Reimbursement benefits (for FT Colleagues)

    • Health and Wellness

    • Health benefits including Medical, Dental, Vision, and Life Insurance with no waiting period   

    • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

    • Savings and Retirement

    • 401(k) retirement plan with highly-competitive company-matching contributions, holiday savings club, and more

    • Work-Life Balance

    • Vacation days & sick days

    • Company-paid holidays & floating holidays

    • A company mindset that prioritizes health, safety, and flexibility

    We are looking for individuals who want to make a difference where our customers live and work.  Is that you?

    Want to hear Colleague feedback on what it's like to be on our team? Check us out on Glassdoor! Glassdoor - Rentokil North America

    Rentokil North America is a Drug-Free Workplace

    Rentokil North America is an equal opportunity employer with a commitment to equality in every aspect of employment.  As we expand, we are focused on building a foundation of diverse talent and equality in all areas of our workforce.  All qualified applicants receive equal consideration, regardless of race, gender, sexual orientation, religion, ethnicity, national origin, veteran status, or disability.

    Link to Federal employment poster:

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    What are Rentokil Terminix perks and benefits

    Lactation facilities

    Maternity leave coaching

    Fertility

    Elder care

    Unconscious bias training

    Networking

    Diversity recruiting

    Diversity performance

    Remote work policy

    Part time policy

    Paid maternity

    Paid paternity

    Unpaid paternity

    Unpaid maternity

    Paid adoptive

    Short term disability

    About the company

    Industry: Services: Other

    The Rentokil and Terminix family of brands have come together to form the world’s leading pest control company. With our shared vision, we’ll be expanding our products, services, and technology. And with our combined resources, we’ll do more to power innovation and develop sustainable solutions for our planet. It’s all part of our commitment to putting you first and ...

    Why you should apply for a job to Rentokil Terminix :

  • 4.9/5 in overall job satisfaction

  • 4.9/5 in supportive management

  • 100% say women are treated fairly and equally to men

  • 100% would recommend this company to other women

  • 100% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Terminix offers Maternity Leave and Parental Leave (non-birthing parents regardless of gender).

  • Terminix medical plans cover certain prescription drugs used to aid in fertility.

  • Every year Terminix donates to community partners based on the steps taken by our teammates across the country.