Trusted Advisor Representative

Rentokil Terminix

4.8

(28)

Tallahassee, FL

Why you should apply for a job to Rentokil Terminix :

  • Ranked as one of the Best Companies for Women in 2023
  • 4.8/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 82% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Terminix offers Maternity Leave and Parental Leave (non-birthing parents regardless of gender).
  • Terminix medical plans cover certain prescription drugs used to aid in fertility.
  • Every year Terminix donates to community partners based on the steps taken by our teammates across the country.
  • #JOB_POSTING-3-75258

    Position summary

    of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally, profitably and ethically by executing the company designed sales process. The role of the Outbound Sales Representative for Rentokil North America Pest Control is to meet or exceed Baseline Sales Targets, meets or exceeds KPIs while maintaining a customer focused service.

    Key Performance Indicators

    Annual Inbound BST Target, Inbound Lead Close Rate, Lead Conversion Rate, Sales Bundle Rate, Home Inspection Rate, Call Quality, Productivity Objectives, Call handling within service levels.

    Principal Duties and Responsibilities

    • Effectively manage outbound daily sales calls expectations.

    • Consistently maintain a 35% or better closing rate and convert customer call-ins to 60% or better into our Year Round Protection Plan.

    • Consistently achieve and exceed monthly Base Line Sales Target.

    • Clearly identify and execute the Inside Sales 6 Step Sales Approach.

    • Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours.

    • Re-solicitation/calls to convert single purchase customers into Year Round Protection Plan.

    • Effectively Execute Residential Campaigns for both new and existing customers.

    • Call volume standards are 15-20 Calls per Hour, 5-9 Contacts per Hour.

    • Meet or exceed an average call quality score of 75%

    • Flexibility may be required to support inbound call volumes as needed to support business needs.

    CANDIDATE SUMMARY

    Required Experience

    • 1+ years successful experience at a rapidly growing professional sales organization.

    • 1+ years Call center experience

    • Proven history of driving sales results and achieving goals

    • Must possess superior verbal and written communication skills.

    • Experience in effectively collaborating with internal and external stakeholders

    • Proven success in a dynamic, fast paced environment

    Formal Education, Qualifications or Training

    Minimum High School diploma or GED required

    No licenses/certificates are required for this position.

    Physical Demands and Working Conditions

    The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Incumbent must be prepared to:

    • Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.

    • Sitting for long periods of time while using office equipment such as computers, phones and etc.

    • Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.

    • Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.

    Incumbent is required to have:

    • Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm's reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.

    Incumbent will be subject to:

    • Inside working conditions: The change of building environment such as with or without air conditioning and heating.

    Why Choose Us?

    A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

    Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

    Click here to read more about our Total Rewards Program which includes:

    Professional and Personal Growth

    • Multiple avenues to grow your career

    • Training and development programs available

    • Tuition Reimbursement benefits (for FT Colleagues)

    Health and Wellness

    • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

    • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

    Savings and Retirement

    • 401(k) retirement plan with company-matching contributions

    Work-Life Balance

    • Vacation days & sick days

    • Company-paid holidays & floating holidays

    • A company mindset that prioritizes health, safety, and flexibility

    We are looking for individuals who want to make a difference where our customers live and work. Is that you?

    This company is a Drug Free workplace.

    Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.

    California residents click here to review your privacy rights.

    By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.

    Why you should apply for a job to Rentokil Terminix :

  • Ranked as one of the Best Companies for Women in 2023
  • 4.8/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 82% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Terminix offers Maternity Leave and Parental Leave (non-birthing parents regardless of gender).
  • Terminix medical plans cover certain prescription drugs used to aid in fertility.
  • Every year Terminix donates to community partners based on the steps taken by our teammates across the country.