Global & Partnerships Intern
San Mateo County, CA
RingCentrals Intern program, or as we like to call it the RingTern program, is a 10-week internship. Throughout the 10-weeks, you will have the opportunity to gain hands-on experience of corporate life, be immersed in its active culture/community, and explore an employees dailylife in a field of interest.The goal here is for you to acquire real-world experiences that will help you continue to pursue your career or reconsider your path.
Do you have a competitive edge and like to win? At RingCentral as a RingTern, you will compete for prizes with individual elevator pitches, team product challenges, off site excursions and company events. While you are here you will experience what its like to be part of a growing tech company that is dominating their industry, breaking down barriers and boasts a 40% ratio of intern of hire.
Our mentors strive to develop their interns into independent and confident employees. Here at RingCentral, interns are not hand-held or micro-managed; instead, they are encouraged to problem-solve and succeed independently.
Here are a few reasons to consider being a RingTern at RingCentral:
1)You have a competitive edge and like to win. Here, youll compete for prizes with individual elevator pitches, team product challenges, off-site excursions, and company events. We call it collaborative competition and its a great way to experience the way we work.
2)Hyper-growth, for you and your career.RingCentral is growing at an annual rate of 30%. Every year. So now is a great time to join us. It also means there are lots of interesting, real-world challenges to help us solve.
3)Mentors who are in it for you.Our mentors will work with you to help you grow and achieve your goals. No micro-management and no busy-work. The goal is to help you problem-solve and succeed independently.
So, join RingCentral as an intern this summer and discover what it feels like to win together.
Early Intern Application Deadline is March 4, 2020
Final Intern Application Deadline: April 6, 2020
Job Type: Internship | Location: Belmont, CA
The global & strategic partnership product management team is seeking an intern to help investigate unique customer needs & feedback. Interns should be prepared and excited to investigate customers unique migration challenges and experiences. Documenting all the steps required for customers to adopt and use the RingCentral platform. This internship will require directly working with customers & partners to understand their unique needs, research possible solutions and present findings to Engineering, Design & Product Management peers.
- Comfortable presenting and facilitating conversations with customers
- Excellent communication skills
- Strong empathy for customer experience
- Strong quantitative and analytical mindset (proficiency with excel required)
- Comfortable diving into system architecture
- Highly collaborative with project management skills
- Background in engineering a bonus
Learning Skills/ Outcomes:
- Collecting & analyzing external (customer) & internal feedback for improvements
- Analyzing competitive positions & pricing
- Identify and scope solving customer needs and challenges
- Working with cross-functional teams such as marketing, UI/UX & engineering teams to enhance products
- Full-time, throughout the summer of 2020 10-week internship
- Must be available to start either June 9thor June 16th
RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to work better together from any location, on any device, and via any mode to serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentrals open platform integrates with leading business apps and enables customers to easily customize business workflows.
RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that is committed to workplace diversity.